Revenue Cycle Director

Cook Children's Health Care System•Fort Worth, TX
•Onsite

About The Position

The Director of Revenue Cycle leads the ongoing development, implementation, and oversight of revenue cycle operations across Cook Children’s Health Care System (CCHCS). The role leads operational implementation and ongoing daily functions of Epic Revenue Cycle for the Single Billing Office (SBO), supporting Cook Children’s Medical Center and Cook Children’s Physician Network. The director is accountable for planning and successfully transitioning Revenue Cycle systems, as well as organizational and operational development of staff across applicable patient accounting applications. These include cash management, self-pay follow-up, customer service, credit balances and refunds, guarantor services, correspondence management, associated third-party applications, bad debt, and vendor management. The director partners with Patient Accounting, Patient Access, Clinical, and Business Units to ensure Revenue Cycle application and operational needs are performed efficiently and cost-effectively while meeting organizational needs and goals. Cook Children’s is a Texas-only employer. Employees must maintain their primary residence in Texas and maintain all licenses and credentials required for their position throughout employment.

Requirements

  • At least 5 years of experience in a management- or director-level role.
  • Ability to demonstrate strong leadership within matrix teams in healthcare or business.
  • Detailed knowledge of Patient Accounting, HIM, or Patient Access.
  • Expert knowledge of healthcare information technology.
  • Maintain primary residence within Texas throughout employment.
  • Maintain all licenses and credentials required for the position throughout employment.

Nice To Haves

  • Bachelor’s degree in healthcare or business preferred.
  • Master’s degree in management preferred.
  • Information technology experience preferred, including Epic experience.
  • Prior experience with Epic Systems Revenue Cycle Solutions preferred.

Responsibilities

  • Lead the ongoing development, implementation, and oversight of Revenue Cycle operations across Cook Children’s Health Care System.
  • Lead operational implementation and continued daily functions of Epic Revenue Cycle for the Single Billing Office supporting Cook Children’s Medical Center and Cook Children’s Physician Network.
  • Plan and oversee the successful transition of Revenue Cycle systems.
  • Oversee organizational and operational development of staff within applicable patient accounting applications, including cash management, self-pay follow-up, customer service, credit balances and refunds, guarantor services, correspondence management, associated third-party applications, bad debt, and vendor management.
  • Partner with Patient Accounting, Patient Access, Clinical, and Business Units to ensure Revenue Cycle application and operational needs are handled efficiently and cost-effectively while meeting organizational needs and goals.
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