Revenue Cycle Director

Cook Children's Health Care System•Fort Worth, TX

About The Position

The Director of Revenue Cycle leads the ongoing development, implementation, and oversight of Revenue Cycle operations across the Cook Children’s Health Care System. The role leads operational implementation and ongoing daily functions of Epic Revenue Cycle for the Single Billing Office (SBO), supporting Cook Children’s Medical Center and Cook Children’s Physician Network. The director is accountable for planning and successfully transitioning Revenue Cycle systems, as well as developing staff and operations across applicable patient accounting applications. These include cash management, self-pay follow-up, customer service, credit balances and refunds, guarantor services, correspondence management, associated third-party applications, bad debt, and vendor management. The role partners with Patient Accounting, Patient Access, Clinical, and Business Units to ensure application and operational needs are met efficiently and cost-effectively while supporting organizational needs and goals.

Requirements

  • At least 5 years of experience in a management- or director-level role.
  • Ability to demonstrate strong leadership within matrix teams.
  • Detailed knowledge of Patient Accounting, HIM, or Patient Access.
  • Expert knowledge of healthcare information technology.

Nice To Haves

  • Bachelor’s degree in healthcare or business.
  • Master’s degree in management.
  • Information technology experience.
  • Prior experience with Epic Systems Revenue Cycle Solutions.

Responsibilities

  • Lead the development, implementation, and oversight of Revenue Cycle operations across the health care system.
  • Lead operational implementation and ongoing daily functions of Epic Revenue Cycle for the Single Billing Office supporting Cook Children’s Medical Center and Cook Children’s Physician Network.
  • Plan and oversee the successful transition of Revenue Cycle systems.
  • Oversee organizational and operational development of staff within applicable patient accounting applications.
  • Support operations across cash management, self-pay follow-up, customer service, credit balances and refunds, guarantor services, correspondence management, associated third-party applications, bad debt, and vendor management.
  • Partner with Patient Accounting, Patient Access, Clinical, and Business Units to ensure Revenue Cycle application and operational needs are handled efficiently and cost-effectively while meeting organizational needs and goals.
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