Sr Program Specialist - Utilities Background- NC

Honeywell•Raleigh, NC

8h•Hybrid

About The Position

As a Senior Program Specialist at Honeywell, you will coordinate and support programs for customers in the water, natural gas, and electric utility industries. You will use experience in utility operations, program coordination, and project execution to drive operational efficiency, improve customer satisfaction, and deliver business initiatives. The role supports business performance, customer relationships, and operational reliability by coordinating program activities, managing schedules and deliverables, monitoring performance, and collaborating with cross-functional teams. Knowledge of at least one utility sector—water, natural gas, or electric—is essential to support customer requirements, identify operational challenges, mitigate program risks, and drive continuous improvement. You will report directly to the Manager of Solution Projects and work from Honeywell’s Raleigh, North Carolina location on a hybrid schedule. The position supports utility-related projects involving infrastructure upgrades, equipment deployment, system modernization, automation, maintenance, or operational improvements, as applicable.

Requirements

At least 5 years of experience in program management, project coordination, project controls, utility operations, or a related field.
Professional experience in at least one utility industry: water, natural gas, or electric utilities.
PMP certification or actively working toward obtaining PMP certification.
Experience coordinating programs, managing schedules and deliverables, tracking performance, and mitigating risks.
Strong computer skills, including proficiency in Microsoft Office applications such as Excel, Word, Outlook, and PowerPoint.
Strong organizational, analytical, communication, and problem-solving skills, with the ability to manage multiple priorities and collaborate across teams.

Nice To Haves

Bachelor’s degree in Engineering, Business Administration, Project Management, Operations Management, or a related field.
Knowledge of utility operations, infrastructure, distribution systems, metering, automation, or field service operations.
Experience with program management tools, scheduling applications, reporting platforms, and project tracking systems.
Experience tracking program budgets, forecasts, procurement activities, vendor deliverables, and resource requirements.
Strong customer relationship management skills and ability to build effective partnerships with utility customers and cross-functional teams.
Demonstrated ability to drive continuous improvement, analyze performance data, resolve challenges, and deliver measurable business results.

Responsibilities

Coordinate and support utility customer programs, aligning activities with business objectives, customer expectations, and contractual commitments.
Develop, maintain, and monitor program schedules, milestones, deliverables, resource plans, and performance metrics.
Collaborate with utility customers, field service teams, engineering, project management, procurement, vendors, and other stakeholders to coordinate activities and resolve operational challenges.
Apply knowledge of water, natural gas, or electric utility operations and infrastructure to support program planning, service delivery, issue resolution, and customer requirements.
Track program budgets, costs, forecasts, resource utilization, and operational performance.
Identify program risks, dependencies, scope changes, and schedule impacts; develop mitigation plans and escalate issues when necessary.
Coordinate procurement activities, vendor deliverables, equipment readiness, and resource requirements.
Analyze program data and prepare status reports, dashboards, presentations, and performance reviews for leadership and customer stakeholders.
Drive continuous improvement by identifying process gaps, standardizing workflows, and implementing best practices.
Support utility-related projects involving infrastructure upgrades, equipment deployment, system modernization, automation, maintenance, or operational improvements, as applicable.
Maintain accurate program documentation, change orders, action items, risk registers, schedules, and reporting records in accordance with company procedures.
Monitor customer expectations, service-level commitments, quality standards, safety practices, and applicable regulatory requirements.
Facilitate program meetings, communicate progress, document decisions, and follow through on action items.
Support leadership with program reviews, resource planning, forecasting, and recommendations to improve business performance and customer satisfaction.