Senior Program Manager

Idexx•Westbrook, ID

11d•Hybrid

About The Position

IDEXX Veterinary Software is seeking a Senior Program Manager to join its Strategy & Operations organization. The role leads complex, cross-functional programs that advance VetSoft’s strategic priorities, aligning executive vision with disciplined execution and measurable outcomes. The position works in a fast-paced, collaborative environment and is based in a hybrid work arrangement in Westbrook, Maine. The Senior Program Manager partners with senior leadership to translate strategy into scalable programs, define outcomes and KPIs, plan value realization, and shape roadmaps across multiple workstreams. The role leads global programs from concept through implementation, establishes governance and reporting structures, manages risks and dependencies, and improves organizational effectiveness through scalable processes. It also serves as a trusted advisor to senior leaders, influences stakeholders without direct authority, and drives executive communication and alignment with internal teams and external partners.

Requirements

Bachelor’s degree or equivalent experience.
10–12+ years of progressive experience leading complex, cross-functional programs in a fast-paced, matrixed organization.
Ability to operate at strategic and operational levels, connecting enterprise vision to disciplined execution.
Strong business acumen and financial literacy, with experience managing programs with measurable ROI.
Expertise in program governance, risk management, change management, and organizational alignment.
Exceptional executive communication skills and experience presenting to and influencing senior leadership.
Ability to lead through ambiguity, manage competing priorities, and drive alignment across diverse stakeholder groups.
Proficiency with program management and collaboration tools, such as Smartsheet and Microsoft Teams.

Nice To Haves

PMP, PgMP, or equivalent certification.

Responsibilities

Translate strategic priorities into scalable cross-functional programs with clear outcomes, KPIs, and value realization plans.
Shape program roadmaps that align workstreams to enterprise objectives, including sequencing, resource alignment, and long-term sustainability.
Clarify program scope, interdependencies, trade-offs, and decision frameworks across complex initiatives.
Lead large-scale, global, cross-functional programs from concept through implementation and deliver against strategic objectives and timelines.
Design and implement governance models, operating cadences, and leadership reporting structures that promote transparency and accountability.
Anticipate, identify, and mitigate systemic risks and cross-program dependencies, and proactively resolve execution barriers.
Maintain disciplined execution while adapting to dynamic, high-growth environments.
Institutionalize best practices and scalable processes that improve organizational effectiveness beyond the life of a program.
Provide senior leaders with data-driven insights, structured recommendations, and decision support.
Influence and align stakeholders across functions, geographies, and levels, often without direct authority.
Drive executive communication, including steering committee updates and strategic recommendations.
Build partnerships with internal teams and external partners to support alignment, engagement, and shared ownership of outcomes.