Senior Program Manager

Qualcomm•Santa Clara, CA
•$184,800 - $277,200

About The Position

This Software Program Manager role focuses on Server Software teams, managing the planning, development, and delivery of software and firmware for Qualcomm's Server Business Unit. The role develops and executes program plans covering schedules, budgets, resources, deliverables, and risks, and oversees programs from initiation through completion in collaboration with internal and external stakeholders. It ensures on-time delivery and achievement of milestones while building alignment across stakeholders. The position works with the growing Server Software Business Unit and collaborates with technology areas including HLOS, firmware, BMC, Platform, SoC, and Oryon CPU. It manages one or more software or firmware teams, applies Agile practices, establishes a Plan of Record, monitors program health, and drives risk mitigation, communication, prioritization, and decision-making. The role manages multiple medium-sized programs or a single complex program and works independently with minimal supervision, communicating complex information to diverse audiences, including senior leadership.

Requirements

  • Bachelor's degree in Engineering, Computer Science, or a related field.
  • 4+ years of Program Management or related work experience.
  • Completed advanced degrees in a relevant field may substitute for up to two years of work experience: a Master's degree substitutes for one year and a Doctorate for two years.
  • Ability to work independently with minimal supervision.
  • Verbal and written communication skills to convey complex information to diverse audiences, including senior leadership and large groups.
  • Ability to execute multistep tasks requiring simultaneous cognitive abilities and memory management.
  • Ability to use deductive and inductive reasoning to solve complex problems with advanced data analysis and interpretation.

Nice To Haves

  • Master's degree in Engineering, Computer Science, or a related field.
  • 7+ years of Program Management or related work experience.
  • 2+ years in chipset/firmware or AI development, in an engineering or program management role.
  • PMP certification and/or Agile certification.
  • 2+ years of experience using Agile program management tools such as Jira, Confluence, and dashboards, including Gantt charts, PowerBI, or Tableau.
  • Exceptional creativity in developing new ideas and innovative products or processes.
  • Experience participating in strategic planning affecting immediate operations within the role's area.

Responsibilities

  • Develop, define, and execute plans for one or more software or firmware teams, including requirements scoping, analysis, interdependencies, staffing constraints, and schedule optimization across teams and customers.
  • Establish a clear Plan of Record commitment and drive prioritization.
  • Apply consistent practices across program initiation, planning, execution, and closing, enabling business outcomes and benefits tracking.
  • Collaborate with stakeholders and program sponsors to set goals and deliverable priorities, discuss business-process involvement, and drive decisions needed for on-time delivery.
  • Manage program health and execution using technical understanding of software deliverables and risk management or mitigation.
  • Establish execution discipline, Agile practices, and communication processes, including risk tracking, schedule trend analysis against baseline, recovery actions, executive reporting, and stakeholder communication.
  • Partner with other program managers to develop indicators for managing program health, quality, and timelines.
  • Promote program vision and objectives within the team, ensure objectives are met or exceeded, present the vision to management, and gain stakeholder buy-in.
  • Develop and manage execution of the Plan of Record for multiple medium-sized programs, including schedule and resource forecasting, stakeholder identification, communication methods and frequency, scope, and prioritization.
  • Establish program metrics and lead teams in taking action when metrics deviate from the Plan of Record.
  • Drive teams to identify program issues and risks, create mitigation plans for multiple medium-sized or a single complex program, and maintain and update the risk tracker.

Benefits

  • Competitive annual discretionary bonus program.
  • Opportunity for annual RSU grants; employees on sales-incentive plans are not eligible for the annual bonus.
  • Competitive benefits package designed to support employees at work, at home, and at play.
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