Senior Program Manager

The Greater Boston Chamber of Commerce • Boston, MA

15d • Hybrid

About The Position

The Greater Boston Chamber of Commerce is seeking a strategic, creative, and highly organized Senior Program Manager to develop and execute programs that engage Greater Boston’s business, civic, and community leaders. The role combines content strategy and event production, leading Chamber programs from concept development through execution and evaluation. The portfolio includes signature series, industry-focused forums, government affairs programming, and events with external partners.

The Senior Program Manager researches emerging issues, develops program content, recruits speakers, cultivates sponsor relationships, manages budgets, and coordinates event logistics. The role requires collaboration with members, sponsors, speakers, colleagues, and organizational leadership, as well as managing competing priorities and delivering attentive customer service. Workdays include logistical event support, stakeholder assistance, and management of event registration.

The position requires working in the Boston office at least three days per week. It is sedentary for much of the day and involves travel to events, where mobility for setup and breakdown—including lifting 25 pounds or more—is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• Bachelor’s degree or equivalent experience.
• 3–5 years of experience in event planning and managing multiple stakeholders.
• Strong customer service skills and the ability to build and maintain relationships and partnerships.
• Excellent verbal and written communication and interpersonal skills.
• Strong writing, editing, and content-development skills.
• Ability to multitask, prioritize, and complete projects on time and within budget.
• Ability to work independently and as part of a team.
• Ability to work a flexible schedule, including some early mornings and late evenings with notice.
• Strong business ethics and values.
• Entrepreneurial mindset, creativity, and agility in launching offerings collaboratively and gaining buy-in from diverse voices.
• Disciplined thought process and dynamic problem-solving skills.
• Excellent communication, presentation, writing, leadership, influencing, and negotiating skills.
• Ability to travel to events and assist with setup and breakdown, including lifting 25 pounds or more.

Nice To Haves

• Knowledge of the Greater Boston business, civic, and public policy ecosystem.

Responsibilities

• Develop, plan, and execute a portfolio of Chamber programs, forums, and special events, including programs conducted with external organizations.
• Research business, economic, public policy, workforce, and community trends to identify timely program topics.
• Develop event concepts, session formats, agendas, and learning objectives aligned with Chamber priorities and member interests.
• Identify, recruit, and manage speakers, moderators, and thought leaders from private, public, nonprofit, and academic sectors.
• Prepare event descriptions, speaker briefings, moderator guides, talking points, discussion questions, invitations, and post-event summaries.
• Manage relationships with assigned event sponsors, including communication, fulfillment of sponsorship commitments, and event experience.
• Collaborate with membership, development, and leadership teams to identify sponsorship opportunities and support revenue generation.
• Manage sponsor benefits and deliverables, ensuring commitments are fulfilled accurately and on time.
• Oversee event planning and execution, including venue selection, vendor management, contract negotiations, registration, audiovisual coordination, food and beverage selection, and on-site logistics.
• Develop and manage budgets for assigned programs, events, and special initiatives.
• Coordinate event registration, billing, and reconciliation of event-related expenses and revenue.
• Maintain project timelines, planning documents, and event records.
• Work with the Communications and Marketing team on promotional strategies to drive attendance and engagement.
• Maintain working knowledge of Chamber systems, procedures, and technologies, and recommend process improvements where appropriate.
• Keep informed about local community news, organizations, and professionals to recommend timely programs and speakers.
• Collaborate across departments to support member engagement and revenue generation.
• Support Chamber-wide initiatives, signature events, and strategic projects as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior