Sr Product Manager - Clinical

Veradigm•Raleigh, NC

5d•Hybrid

About The Position

The Senior Product Manager is an experienced individual contributor who owns a product area within Veradigm’s clinical product portfolio. Reporting to the Director of Product Management, this role shapes product direction, leads discovery, and aligns the roadmap with business objectives and healthcare regulatory requirements, including ONC certification, HIPAA, the Cures Act, and HTI-1. The role has no direct reports and leads through influence, contributing to product practices across the team and driving alignment across Engineering, Design, Sales, Marketing, and Client Services. Clinical workflows span the platform, so the role requires collaboration across organizational and product boundaries. Depending on the work, the product manager may build capabilities with a dedicated engineering team or define requirements and influence roadmaps owned by other product teams. Accountability is for outcomes, not simply output. Veradigm follows an empowered product team model rooted in SVPG principles: product managers own problems rather than just features, cross-functional teams are empowered to find solutions, and success is measured by business and customer outcomes. The position is hybrid, with an expectation of two days per week onsite. The product manager defines strategy and roadmaps, sets and tracks OKRs, owns measurable outcomes and trade-off decisions, and works across the full product lifecycle. The role includes structured customer and market discovery; maintaining knowledge of clinical workflows, EHR architecture, healthcare data exchange, and relevant regulations; using analytics tools to inform decisions; and partnering with engineering on feasibility. It also requires building cross-functional relationships, supporting release readiness and key accounts, and ensuring applicable compliance and quality standards are reflected in product planning. Veradigm describes a comprehensive compensation and benefits package that includes holidays, vacation, medical, dental, and vision insurance, company-paid life insurance, and retirement savings. Visa sponsorship is not offered. Applicants for North American-based positions must be legally authorized to work in the United States or Canada, and employment eligibility will be verified as a condition of hire.

Requirements

Bachelor’s degree in Computer Science, Engineering, Business, Healthcare, or a related field, or equivalent experience.
4–7 years of relevant work experience, including at least 3 years in product management.
Track record of owning features or a product area end to end.
Experience conducting product discovery and making evidence-based prioritization decisions.
Hands-on use of AI tools in day-to-day product work, such as research synthesis, prototyping, competitive analysis, and data exploration, and willingness to share effective practices with others.
Technical background sufficient to discuss feasibility and architecture trade-offs with engineering.
Experience in an Agile environment.
Familiarity with SVPG or a comparable empowered product team model.

Nice To Haves

Experience leading cross-team initiatives without formal authority.
Clinical software experience, such as EHR, clinical documentation, or clinical decision support systems.
Familiarity with clinical AI applications such as ambient documentation, coding assistance, or predictive decision support, including HTI-1 decision support intervention transparency requirements.
Proficiency with analytics platforms.
Understanding of ONC certification, HIPAA, MACRA/MIPS, and value-based care models.
Experience with FHIR, HL7, or CCD/CDA interoperability standards.

Responsibilities

Define product strategy and roadmap for the product area in partnership with the Director, aligned with business objectives and clinical and regulatory requirements.
Define and track OKRs and own measurable product outcomes.
Make trade-off decisions balancing new capabilities, technical health, compliance work, and customer-reported issues.
Manage the full product lifecycle, from discovery and requirements through launch and iteration.
Present roadmap and results to product leadership and key stakeholders.
Plan and conduct structured discovery, including customer interviews, site visits, and usage analysis, to validate problems before committing engineering resources.
Assess product value, usability, feasibility, and viability before committing to build.
Maintain a deep working understanding of customers, including independent practices, health systems, and clinical and administrative staff.
Synthesize competitive and market insights into actionable product direction.
Maintain working knowledge of clinical workflows such as charting, ordering, e-prescribing, scheduling, and clinical decision support.
Partner with engineering on technical feasibility discussions and understand EHR architecture, HL7 and FHIR standards, and healthcare data exchange.
Use analytics tools such as Snowflake, Mixpanel, Power BI, and Gainsight to analyze product performance and inform decisions.
Maintain a high bar for usability, reliability, performance, and security.
Build trusted working relationships with engineering, design, compliance, and customer success partners.
Partner with Marketing, Sales, and Support on release readiness so teams can position and support shipped products.
Support key accounts with product input, including customer-facing conversations.
Identify and clear execution obstacles, escalating resourcing, prioritization, or stakeholder conflicts when needed.
Ensure products meet applicable regulatory and compliance standards, including HIPAA, ONC certification, information blocking and interoperability requirements, and internal quality standards.
Track regulatory changes, including HTI-1 and Cures Act requirements, and incorporate them into roadmap planning early enough to reduce client risk.