Sr. Product Manager

PlayStation Global•San Diego, CA

11d•$154,800 - $232,200

About The Position

The Sr. Product Manager will join PlayStation’s Commerce Platform team within Product Data & Strategy. The team builds and scales products that enable monetization of content, goods, and services across the PlayStation ecosystem, including PS5, PS4, Web, PS App, and PS Portal. Its work focuses on launching capabilities that improve player engagement, enhance commerce experiences, and deliver value to players and PlayStation. The role defines product vision and strategy, represents the Voice of the Customer, aligns business and technical needs, and partners with design, engineering, data, legal, compliance, finance, and other stakeholders to deliver and measure customer-centric commerce products. The position supports go-to-market planning and execution and is expected to apply a product-model rather than project-model mindset. The role is based in San Diego or Los Angeles, California, and is eligible for SIE’s benefits package and may be eligible for a bonus package.

Requirements

Bachelor’s degree in a business or technical field, or equivalent experience.
At least 5 years of demonstrated product management experience.
Experience managing e-commerce products and deep knowledge of key consumer journeys, including pricing, offers, cart, order, checkout, hardware trade-ins, payment, post-purchase, and media content delivery.
Experience in e-commerce.
Demonstrable experience developing long-term, multi-year product strategies and product roadmaps.
Ability to operate in a global, matrixed environment.
Sufficient technical acumen to work in depth with UX design and engineering teams.
Excellent presentation skills and ability to communicate effectively with a variety of stakeholders.
Consistent track record of strategic thinking, collaborative work, and leading delivery of complex, highly impactful projects.
Strong analytical abilities, data-driven decision-making, and proven attention to detail.

Nice To Haves

Experience in gaming.

Responsibilities

Define product vision and strategies using domain expertise, identifying market opportunities and addressing customer needs.
Orchestrate competitive analysis, market research, and user research to define user journeys and satisfaction metrics and champion the Voice of the Customer.
Manage stakeholder commitments, align business and technical needs, and turn data and insights into actionable delivery and outcomes through prioritization.
Collaborate with design and engineering teams to build solutions that balance long-term platform needs with short-term optimizations.
Build positive relationships with product managers, business stakeholders, and finance, legal, and tax business partners.
Partner with legal and compliance teams to create customer-centric, compliant, and optimized experiences.
Support go-to-market planning and execution, and understand and communicate how the product is used in market.
Partner with data teams to establish measurement frameworks throughout the product lifecycle, ensure features have relevant metrics, and measure success on an ongoing basis.
Champion PlayStation’s cultural values by leveraging creativity to drive innovation and collaboration, and applying a Product Model rather than Project Model mindset.