Sr Product Manager - Clinical

Veradigm•Raleigh, NC

7d•Hybrid

About The Position

The Senior Product Manager is an experienced individual contributor who owns a product area within Veradigm’s clinical product portfolio. Reporting to the Director of Product Management, this role shapes product direction, leads discovery, and aligns the roadmap with business objectives and healthcare regulatory requirements, including ONC certification, HIPAA, the Cures Act, and HTI-1. The role has no direct reports and leads through influence while contributing to product practice across the team. The role drives cross-functional alignment across Engineering, Design, Sales, Marketing, and Client Services. Depending on the work, the Senior Product Manager may build new capabilities with a dedicated engineering team or define requirements and influence roadmaps owned by other product teams. The position is accountable for business and customer outcomes. Veradigm uses an empowered product team model rooted in SVPG principles. Product managers own problems rather than just features, and cross-functional teams are empowered to find solutions and measured by business and customer outcomes. This is a hybrid role with an expectation of working onsite two days per week.

Requirements

Bachelor’s degree in Computer Science, Engineering, Business, Healthcare, or a related field, or equivalent experience.
4–7 years of relevant work experience, including at least 3 years in product management.
Track record of owning features or a product area end to end.
Experience running product discovery and making evidence-based prioritization decisions.
Hands-on use of AI tools in day-to-day product work, such as research synthesis, prototyping, competitive analysis, and data exploration, and willingness to share effective practices with others.
Technical background sufficient to discuss feasibility and architecture trade-offs with Engineering.
Experience in an Agile environment.
Familiarity with SVPG or a comparable empowered product team model.

Nice To Haves

Experience leading cross-team initiatives without formal authority.
Clinical software experience, such as EHR, clinical documentation, or clinical decision support systems.
Familiarity with clinical AI applications such as ambient documentation, coding assistance, or predictive decision support, including HTI-1 decision support intervention transparency requirements.
Proficiency with analytics platforms.
Understanding of ONC certification, HIPAA, MACRA/MIPS, and value-based care models.
Experience with FHIR, HL7, or CCD/CDA interoperability standards.

Responsibilities

Define product strategy and roadmap in partnership with the Director, aligned with business objectives and clinical and regulatory requirements.
Define and track OKRs and own measurable outcomes for the product area.
Make trade-off decisions balancing new capabilities, technical health, compliance work, and customer-reported issues.
Work across the full product lifecycle, from discovery and requirements through launch and iteration.
Present the roadmap and results to product leadership and key stakeholders.
Plan and conduct structured discovery, including customer interviews, site visits, and usage analysis, to validate problems before committing engineering resources.
Apply SVPG principles by assessing value, usability, feasibility, and viability before committing to build.
Maintain a deep working understanding of customers, including independent practices, health systems, and clinical and administrative staff.
Synthesize competitive and market insights into actionable product direction.
Maintain working knowledge of clinical workflows, including charting, ordering, e-prescribing, scheduling, and clinical decision support.
Partner with Engineering on technical feasibility discussions and understand EHR architecture, HL7 and FHIR standards, and healthcare data exchange.
Use analytics tools such as Snowflake, Mixpanel, Power BI, and Gainsight to analyze product performance and inform decisions.
Maintain a high bar for usability, reliability, performance, and security.
Build trusted working relationships with Engineering, Design, Compliance, and Customer Success partners.
Partner with Marketing, Sales, and Support on release readiness so teams can position and support shipped products.
Support key accounts with product input, including customer-facing conversations.
Identify and remove execution obstacles, escalating resourcing, prioritization, or stakeholder conflicts when needed.
Ensure products meet applicable regulatory and compliance standards, including HIPAA, ONC certification, information blocking and interoperability requirements, and internal quality standards.
Track upcoming regulatory changes, including HTI-1 and Cures Act requirements, and incorporate them into roadmap planning to reduce client risk.