Senior Product Manager- Smart Services

Trane Technologies • Davidson, NC

9h • Hybrid

About The Position

The Senior Product Manager supports the development and management of smart services product offerings for Trane’s North America Commercial HVAC business. As a contributor to the product management team, this role supports product strategy and cross-functional projects, including strategic pricing, multigenerational product plans, new product development processes, commercialization, customer research, and go-to-market strategy. The position calls for a results-driven product management professional who can contribute to strategic direction and execute plans to deliver business results.

The role contributes to the Trane Service Products Growth Team, a cross-functional group focused on profitable growth. It supports service strategy, long-range planning, and annual operating plans; manages day-to-day service offering needs, especially new pricing strategies; and contributes to market analysis, product plans, product support, and commercialization. The position is onsite Monday through Thursday, with flexibility to choose the work location on Fridays, and may require travel up to 25% of the time.

Requirements

• 5–7 years of experience in product management, strategic marketing, or a related field.
• Bachelor’s degree required.
• Excellent written and verbal communication skills.
• Demonstrated ability to influence and work effectively in a team environment.
• Strong quantitative and analytical skills.
• Strong strategic thinking skills.
• Ability to travel up to 25% of the time.

Nice To Haves

• Technical bachelor’s degree preferred.
• Strong knowledge of HVAC applications and systems highly preferred.
• Experience with strategic pricing is a plus.

Responsibilities

• Contribute to the Trane Service Products Growth Team, working with Product Management, Engineering, Operations, and other stakeholders to drive profitable growth.
• Support development of the services strategy, long-range plan, and annual operating plan for the service business.
• Manage day-to-day needs of the service offering, with particular focus on implementing new pricing strategies.
• Conduct regular industry, market, and competitor analyses, including detailed segmentation of end consumers and customers.
• Contribute to development and execution of a multigenerational product plan for service products, ensuring positioning, pricing, cost, margins, and customer value proposition support the building services strategy.
• Collaborate with service and equipment product managers to align strategy with broader system initiatives and Trane’s overall strategy.
• Work with the product support and applications team to ensure product-support efforts are well documented for field action.
• Support creation and execution of marketing and commercialization plans for new service offerings.
• Review and recommend adjustments to offer structure, pricing, policies, or service features based on product line reviews and customer needs.
• Ensure pricing changes to existing offerings account for inflation, market trends, competitor actions, changes to offer structure or features, and product lifecycle stages.

Benefits

• Health insurance beginning on day one for the employee and family.
• Holistic wellness programs with incentives.
• Fertility coverage and adoption/surrogacy assistance.
• Up to 15 vacation days, paid holidays, sick leave, and additional options for volunteer and parental leave.
• 401(k) match.
• Educational and training opportunities through company programs.
• Tuition assistance and student debt support.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior