Senior Product Manager- Smart Services
About The Position
The Senior Product Manager supports the development and management of smart services product offerings for Trane’s North America Commercial HVAC business. The role contributes to product strategy and cross-functional projects, including strategic pricing, multigenerational product plans, new product development processes, commercialization, customer research, and go-to-market strategy. The successful candidate will help shape a strategic vision and execute plans that deliver business results. The position contributes to the Trane Service Products Growth Team, a cross-functional group focused on profitable growth. It supports service strategy and planning, manages day-to-day service-offering needs, analyzes markets and competitors, develops product plans, and collaborates with product, engineering, operations, product support, and applications teams. It also supports marketing and commercialization for new service offerings and reviews product structures, pricing, policies, and features to respond to customer needs and changing market conditions. The work arrangement is onsite Monday through Thursday, with flexibility to choose the work location on Fridays based on work requirements. Travel may be up to 25% of the time.
Requirements
- 5–7 years of experience in product management, strategic marketing, or a related field.
- Bachelor’s degree.
- Excellent written and verbal communication skills.
- Demonstrated ability to influence and work effectively in a team environment.
- Strong quantitative and analytical skills.
- Strong strategic thinking skills.
- Ability to travel up to 25% of the time.
Nice To Haves
- Technical bachelor’s degree.
- Strong knowledge of HVAC applications and systems.
- Experience with strategic pricing.
Responsibilities
- Contribute to the Trane Service Products Growth Team, a cross-functional team focused on driving profitable growth.
- Support development of the service business strategy, long-range plan, and annual operating plan.
- Manage day-to-day needs of service offerings, with particular focus on implementing new pricing strategies.
- Conduct regular industry, market, and competitor analyses, including detailed segmentation of end consumers and customers.
- Contribute to the development and execution of multigenerational product plans for service products, ensuring positioning, pricing, cost, margins, and customer value proposition support the building services strategy.
- Collaborate with service and equipment product managers to align strategies with broader system initiatives and Trane’s overall strategy.
- Work with product support and applications teams to ensure product-support efforts are well documented for field action.
- Support creation and execution of marketing and commercialization plans for new service offerings.
- Review and recommend changes to offer structure, pricing, policies, or service features based on product line reviews and customer needs.
- Ensure pricing changes for existing offerings address inflation, market trends, competitor actions, offer structure or feature changes, and product lifecycle stages.
Benefits
- Health insurance and holistic wellness programs with incentives, effective on day one for the employee and family.
- Fertility coverage and adoption/surrogacy assistance.
- Up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave.
- 401(k) matching.
- Educational and training opportunities through company programs.
- Tuition assistance and student debt support.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
