Senior Product Manager - Consumer Checkout, POS Lending

U.S. Bank • Minneapolis, MN

4d • $126,820 - $149,200

About The Position

At U.S. Bank subsidiary Elavon, the Senior Product Manager will lead the Consumer Checkout experience for Avvance, U.S. Bank’s point-of-sale lending solution. The role is responsible for creating simple, intuitive, and transparent consumer financing experiences across the checkout journey, including application, loan option presentation and selection, acceptance, and consumer communications. The product manager owns experiences delivered directly by U.S. Bank and helps define capabilities and APIs that let partners embed Avvance financing into their checkout experiences.

Product Managers at U.S. Bank drive product vision, strategy, planning, and development to deliver the company’s human + digital product strategy while responding to customer, business, technology, and market needs. This role owns Avvance Consumer Checkout’s product vision, strategy, roadmap, and outcomes, balancing consumer, business, partner, regulatory, and technology considerations. It leads product direction for a cross-functional agile team and works with stakeholders across the organization to deliver and continually improve connected customer experiences.

The position is based on the primary location referenced in the posting, which is not identified in the supplied description. The stated pay range is $126,820 to $149,200. U.S. Bank offers benefits and total rewards subject to eligibility requirements.

Requirements

• At least five years of Product Management experience, or equivalent experience leading complex digital products and customer experiences.
• Experience owning product strategy, roadmap, prioritization, and delivery for customer-facing digital products.
• Experience leading an agile product delivery team and managing a product backlog from discovery through implementation and optimization.
• Strong analytical and problem-solving skills, with demonstrated ability to use data and customer insights to make product decisions.

Nice To Haves

• Experience with digital checkout, consumer lending, payments, financial services, e-commerce, embedded finance, or similar transaction-oriented customer experiences.
• Experience with consumer journeys involving application, eligibility or decisioning, financing-option presentation, disclosures, acceptance, and communications.
• Experience defining or managing API-based products, partner integrations, embedded experiences, or platform capabilities.
• Strong technical fluency with APIs, application architecture, system dependencies, data flows, and integration patterns.
• Experience using customer research, behavioral analytics, funnel analysis, experimentation, and performance measurement to improve digital experiences.
• Experience collaborating across Technology, Experience Design, Legal, Compliance, Risk, Marketing, Analytics, Operations, and Product teams in a complex or regulated environment.
• Ability to navigate ambiguity, make informed trade-offs, influence stakeholders, and communicate effectively with technical teams, business partners, and senior leaders.

Responsibilities

• Own the product vision, strategy, roadmap, and outcomes for the Avvance Consumer Checkout experience.
• Develop a deep understanding of the point-of-sale lending journey, including application, decisioning touchpoints, loan option presentation and selection, disclosures, acceptance, and consumer communications.
• Define product outcomes and OKRs and translate strategy into prioritized features, epics, and actionable delivery plans.
• Lead the product direction of a cross-functional agile/scrum team, own backlog prioritization, and partner with Design and Technology through discovery, development, launch, and ongoing optimization.
• Use customer research, behavioral analytics, funnel performance, experimentation, and other insights to identify friction and improve conversion and customer outcomes.
• Define scalable capabilities and API requirements for partners embedding Avvance in their checkout journeys, in addition to U.S. Bank-owned experiences.
• Maintain technical fluency to understand APIs, services, data flows, system dependencies, technical trade-offs, and connections between front-end experiences and underlying platforms.
• Collaborate with Experience Design, Technology, Legal, Compliance, Risk, Marketing, Analytics, Operations, and other Product teams within Avvance and across U.S. Bank.
• Identify and manage dependencies, risks, and trade-offs, and drive decisions and alignment across stakeholders.
• Define and monitor product performance metrics, analyze customer and business data, and turn insights into product priorities, recommendations, and measurable improvements.
• Communicate product strategy, priorities, decisions, progress, and outcomes to stakeholders and senior leaders.

Benefits

• Healthcare coverage, including medical, dental, and vision
• Basic term and optional term life insurance
• Short-term and long-term disability insurance
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation of two to five weeks depending on salary grade and tenure
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law
• Incentive and recognition programs
• Equity stock purchase
• 401(k) contribution and pension, subject to eligibility requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed