Senior Product Manager, Virtual Care

Oscar Health•Los Angeles, CA

1d•Hybrid

About The Position

Oscar is hiring a Senior Product Manager to lead product development for Oscar Virtual Care (OVC), improving how members access care and how clinicians deliver it. The role spans the experience before, during, and after a visit, including intake, scheduling, clinical documentation, treatment, and follow-up. Oscar’s combination of a health plan and care delivery organization allows product decisions to connect directly to the cost and quality of care. The Senior Product Manager will work with clinical and business partners to identify how technology can improve access to virtual care and health assessments, support clinical workflows, and reduce administrative work for care teams. The role turns ambiguous problems into clear product direction, aligns partners on priorities, and works with engineering, design, and data science to deliver and measure results. This position reports to a Director, Product Management. The position is based in Oscar’s Los Angeles (Marina del Rey) office and follows a hybrid schedule requiring three in-office days per week. Thursday is a required office day; the other two office days are flexible. The base pay range is $163,944.00–$215,176.50 per year. The role is also eligible for employee benefits, Oscar’s unlimited vacation program, company equity grants, and annual performance bonuses.

Requirements

At least 6 years of experience collaborating cross-functionally with engineers, designers, operations experts, and others in a Product Management or Product Management-adjacent role.
At least 4 years of experience driving rigorous prioritization processes.
At least 4 years of experience with technology systems and basic technology infrastructure, including backend services, database relationships, and use of database tools such as SQL.
At least 2 years of experience leading complex, cross-domain initiatives.
At least 2 years of experience identifying the root causes of ambiguous problems, building roadmaps toward solutions, and successfully executing against those roadmaps.

Nice To Haves

At least 1 year of experience building clinician-facing experiences.

Responsibilities

Define and execute the product strategy and roadmap for Virtual Care.
Prioritize investments based on expected impact on affordability, clinical outcomes, member experience, and operating efficiency.
Lead discovery with members, clinicians, and operations teams, combining user research and data analysis to identify problems, challenge assumptions, and build business cases for product investments.
Improve the member journey from finding and accessing care through the visit and follow-up, including reducing friction in intake and scheduling, improving visit completion, and helping care teams share context and coordinate next steps.
Build tools to help clinicians deliver high-quality care efficiently, including tools for reviewing medical history, documenting encounters, addressing care gaps, and ordering appropriate tests and treatments.
Evaluate opportunities for AI and automation to reduce administrative work while maintaining clinical quality.
Define success metrics and measure the clinical, financial, and operational impact of product changes; use findings to refine priorities and improve the post-launch experience.
Lead alignment across clinical, operations, engineering, design, and data science partners; provide clear recommendations, resolve competing needs and tradeoffs, and establish decisions that move work forward.
Own complex initiatives from problem definition through delivery, including writing requirements, managing dependencies and risks, and resolving cross-team issues.
Develop more junior product team members through mentorship.
Comply with applicable laws and regulations.
Perform other duties as assigned.