Senior Product Manager, Virtual Care

Oscar Health•Los Angeles, CA

17h•$163,944 - $215,177•Hybrid

About The Position

Oscar is hiring a Senior Product Manager to lead product development for Oscar Virtual Care (OVC). The role focuses on improving how members access care and how clinicians deliver it across the experience before, during, and after a visit, including intake, scheduling, clinical documentation, treatment, and follow-up. Oscar combines a health plan with its own care delivery organization, allowing product decisions to connect directly to the cost and quality of care. The Senior Product Manager will partner with clinical and business teams to identify opportunities for technology to improve access to virtual care and health assessments, support effective clinical workflows, and reduce administrative work for care teams. The role turns ambiguous problems into clear product direction, aligns partners on priorities, and works with engineering, design, and data science to deliver and measure results. The position reports to a Director, Product Management. It is based in Oscar’s Los Angeles (Marina del Rey) office and follows a hybrid schedule with three in-office days per week. Thursdays are required in-office; the other two office days are flexible. Base pay is $163,944.00–$215,176.50 per year. Eligible compensation and benefits include employee benefits, unlimited vacation, company equity grants, and annual performance bonuses.

Requirements

At least 6 years of experience collaborating cross-functionally with engineers, designers, operations experts, and others in Product Management or a Product Management-adjacent role.
At least 4 years of experience driving rigorous prioritization processes.
At least 4 years of experience with technology systems and understanding basic technology infrastructure, including backend services, database relationships, and use of database tools such as SQL.
At least 2 years of experience leading complex, cross-domain initiatives.
At least 2 years of experience root-causing ambiguous problems, building roadmaps toward solutions, and successfully executing against those roadmaps.

Nice To Haves

At least 1 year of experience building clinician-facing experiences.

Responsibilities

Define and execute the Virtual Care product strategy and roadmap, prioritizing investments by expected impact on affordability, clinical outcomes, member experience, and operating efficiency.
Lead discovery with members, clinicians, and operations teams; combine user research and data analysis to identify problems, challenge assumptions, and build business cases for product investments.
Improve the member journey from finding and accessing care through the visit and follow-up, reducing friction in intake and scheduling, improving visit completion, and supporting care-team coordination and context sharing.
Build clinician tools for reviewing medical history, documenting encounters, addressing care gaps, and ordering appropriate tests and treatments; evaluate AI and automation opportunities while maintaining clinical quality.
Define success metrics and measure the clinical, financial, and operational impact of product changes; use findings to refine priorities and improve the post-launch experience.
Lead alignment across clinical, operations, engineering, design, and data science partners; make clear recommendations, navigate competing needs and tradeoffs, and establish decisions that move work forward.
Own complex initiatives from problem definition through delivery, including writing requirements, managing dependencies and risks, and resolving cross-team issues.
Mentor more junior product team members and help strengthen the product team’s talent.
Comply with applicable laws and regulations.
Perform other duties as assigned.