About The Position

The Senior Private Banking Relationship Manager primarily manages private banking relationships for high-net-worth individuals and is responsible for developing new relationships through the sale and servicing of credit and non-credit products, including deposit products and online banking services. The role serves customers seeking consumer loans or lines of credit on an unsecured or secured basis and acts as a point of access to other Bank products and services, including investment management, Trust, and brokerage services. The Relationship Manager calls on prospective clients and professional service providers to develop relationships, retain business, and promote additional services. They assess customers’ and prospects’ needs and financial condition, evaluate loan risk, and make lending decisions within their lending limits. The role also serves as Co-Advisor with in-house Investment Advisors to assess the appropriateness of professional money management services. The incumbent keeps abreast of regulatory, economic, and financial market trends; participates in community functions; and continues to develop knowledge across Private Banking services, including credit, risk management, investments, insurance, real estate, retirement, and tax planning. The position requires travel within the Bank’s footprint to branches, wealth management locations, and customer visits.

Requirements

  • 10 or more years of experience in the financial services industry.
  • Bachelor’s degree required, preferably in a finance-related field.
  • Excellent understanding of consumer and commercial underwriting requirements and deposit solutions.
  • Strong aptitude and attitude for generating new sales business.
  • Excellent understanding of wealth management services and capital market services and solutions.
  • Strong knowledge of key financial, investment, and fiduciary concepts, as well as commercial and consumer loan and deposit products.
  • Ability to travel within the Bank’s footprint to branch and wealth management locations and visit customers.
  • Results-oriented, with sales aptitude and demonstrated ability to achieve organizational and business goals.
  • Self-motivated and able to work with minimal supervision.
  • Superior interpersonal, organizational, and client service skills.
  • Excellent written and oral communication skills.
  • Excellent listening and presentation skills.
  • Excellent problem-solving ability.
  • Must be presently authorized to work for any employer in the United States and not require work visa sponsorship from WSFS Bank now or in the future.

Nice To Haves

  • MBA, CFP, CTFA, or similar certifications or licenses.

Responsibilities

  • Manage a client book with a marginal contribution between $1.5 million and $4 million by recommending appropriate financial solutions, including account openings, deposits, loans, lending, and HELOCs.
  • Manage complex loan structures.
  • Manage credit underwriting and loan originations.
  • Interview customers and prospects to understand their needs and financial condition, assess loan risk, and make lending decisions and set terms within lending limits.
  • Generate new business, offer new solutions, deepen existing relationships, and use Salesforce pushes and website leads.
  • Call on prospective clients and medical, legal, tax, and other professional service providers to develop relationships, retain business, and promote additional services.
  • Serve as a gatekeeper for other Bank products and services, including investment management, Trust, and brokerage services.
  • Co-advise with in-house Investment Advisors to determine whether professional money management services are appropriate for clients.
  • Participate in community functions and networking events.
  • Keep abreast of regulatory, economic, and financial market trends and expand knowledge of Private Banking services, credit, risk management, investments, insurance, real estate, retirement, and tax planning.
  • Perform other duties as assigned.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k) plan
  • Life insurance
  • Accident insurance
  • Disability insurance
  • Flexible spending accounts (FSAs)
  • Health savings accounts (HSAs)
  • Wellness programs
  • Paid parental leave
  • Military leave
  • Vacation and other paid time off
  • Sick leave in accordance with applicable state laws
  • Paid holidays
  • Discretionary and formula-based incentive and retention awards may be offered to eligible Associates.
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