Senior PeopleSoft HCM Reporting Analyst / Consultant

Novalink Solutions LLC•Austin, TX

10d

About The Position

This role involves performing highly advanced (senior-level) consultative services and functional assistance for the CAPPS Program. The primary focus is on developing, modifying, and maintaining reports using PeopleSoft reporting tools (Query Manager, BI Publisher, PS/Query expressions, complex joins) and CPA-provided tools like SAP Business Objects. The analyst will translate business requirements into technical specifications, ensuring reports align with statewide policy, regulatory requirements, and agency-specific needs. Key responsibilities include working with functional analysts and business owners, creating report templates, analyzing PeopleSoft data structures, optimizing report performance, supporting reporting during system updates, ensuring data security and compliance, producing documentation, participating in system testing, and providing end-user support. The role also includes project-level participation for expansions and cyclic processes, functional design for CAPPS HR/PY, Level 2 Service Desk support, ensuring WCAG 2.1 accessibility standards, and adhering to ITIL principles. The analyst will work under minimal supervision, validate data accuracy and security, and actively participate in incident management, disaster recovery, and audit processes.

Requirements

Extensive Texas public sector experience, directly working for or supporting a Texas state government agency
Extensive experience in reporting support for the HR/Payroll modules in PeopleSoft HCM version 9.2
Extensive knowledge and understanding of State of Texas applicable policy.
Experience preparing WCAG 2.1-compliant materials for distribution.
Experience designing, executing, and documenting structured UAT and regression testing for reporting impacts during upgrades, PUM cycles, or patch deployments.
Experience in interpreting contractual language and integrating it into daily workflows, while consistently holding vendors accountable to contractual requirements
Extensive knowledge of/experience with data integration, data quality, and SDLC processes and methodologies
Experience developing or supporting cross module reports that incorporate data from HR, Payroll, Time & Labor, Position Management, or related modules.
Extensive experience analyzing PeopleSoft HCM data structures, including effective dating rules, table relationships, and multi row logic, to support complex statewide reporting requirements.
Experience with CAPPS Central production and expansion functional support activities for more than 100 agencies and 5 Hub instances.
Knowledge of Information Technology Infrastructure Library principles and practices for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business

Nice To Haves

CPA experience participating in Fiscal Year-End processes specific to reorganizational changes and legislative mandates for CAPPS
CPA experience performing customer-facing responsibilities in support of the CAPPS expansion efforts for Central and Hub agencies

Responsibilities

Performing highly advanced (senior-level) consultative services and functional assistance work related to supporting the CAPPS Program.
Develop, modify, and maintain Reports using PeopleSoft reporting tools, such as: Query Manager / Query Viewer, BI Publisher (XML Publisher), PS/Query expressions and complex joins.
Develop, modify, and maintain reports using CPA-provided tools such as SAP Business Objects.
Translate business requirements into technical specifications, ensuring reports align with statewide policy, regulatory requirements, and agency‑specific needs.
Work closely with functional analysts and business owners to gather report requirements, validate logic, and ensure accuracy of data sourced from PeopleSoft tables and views.
Create and maintain report templates, layouts, and bursting setups (BI Publisher), ensuring consistency with statewide branding and accessibility standards.
Analyze PeopleSoft data structures, including table relationships, keys, and effective‑dating rules, to ensure correct data extraction.
Optimize report performance, including tuning queries, indexing recommendations, and improving runtime for high‑volume statewide datasets.
Support reporting during upgrades, patches, and project releases, including impact analysis, remediation of broken reports, and migration coordination through environments.
Ensure data security and compliance, making sure reports respect row‑level and role‑based security, sensitive data handling rules, and statewide privacy standards.
Produce documentation, such as report inventories, design specifications, data dictionaries, run instructions, and test plans.
Participate in system testing, including UAT and regression testing, focused on data integrity and report output accuracy.
Provide end‑user support, training, troubleshooting, and resolution for reporting issues across agencies or statewide users.
Collaborate with Managed Services Tier 3 support staff on integration points, data fixes, audit reports, and cross‑module reporting needs.
Planning, designing, developing, implementing, supporting, and maintaining the information technology security measures to safeguard system information.
Responsible for project-level participation, including, but not limited to: Expansions that include additional module implementations or enhancements for agencies; Cyclic processes such as fiscal year-end, calendar year-end, State of Texas legislative changes, federal mandates, and third-party integrations.
Performs all duties following CPA’s processes, policies, and procedures within project scope and on schedule in accordance with milestones, deliverables, and due dates.
Responsible for the CAPPS HR/PY functional design phase, which includes creating and/or reviewing Functional Design Documents (FDDs), performing functional configuration system changes, and other functional activities assigned. Functional configurations include, but are not limited to, PeopleSoft delivered features (e.g., Page and Field Configurator, Drop Zones, Event Mapping, Page Composer, and others).
Provides Level 2 Service Desk support, including complex ticket handling, advanced troubleshooting, clear documentation, and basic system configuration, all following established, auditable processes in coordination with a Managed Services vendor responsible for Tier 3 work.
Responsible for ensuring that all digital products and content meet WCAG 2.1 accessibility standards. This includes maintaining perceivable, operable, understandable, and robust experiences for all users, regularly reviewing content for compliance, and implementing updates or remediation whenever accessibility issues are identified.
Works under minimal supervision, relying on experience and judgment to plan and accomplish goals, independently performing a variety of complicated tasks. Established processes and procedures must be followed.
Responsible for validating that only accurate data is produced, security, including multi-tenancy, is enforced, that the system performs efficiently, and that all applicable policies are enforced.
Performs all work in accordance with Information Technology Infrastructure Library (ITIL) principles and practices for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.
Actively participates in CPA’s Major Incident Management (MIM) process for P1 and P2 incidents according to module responsibilities.
Participates in Disaster Recovery and Upgrade Testing activities.
Makes presentations at CAPPS User Groups and the CAPPS Steering Committee.
Participates as directed in an annual SOC-1 attestation audit designed to ensure that controls are effectively designed and operated to ensure the accuracy and security of all information contained/processed via CAPPS. Any enhancements, process changes, or system fixes consider security, availability, processing integrity, confidentiality, and privacy as solutions are suggested, approved, and implemented.
Performing other related Work as assigned.