PeopleSoft HCM Payroll Lead Consultant

Novalink Solutions LLC•Austin, TX

10d

About The Position

The CPA Work includes, but is not limited to, performing highly advanced (senior-level) consultative services and functional assistance work related to supporting the CAPPS Program. This role is responsible for functional CAPPS HR/PY Payroll module subject matter expertise, including module ownership, day-to-day functional support for the PeopleSoft 9.2 Payroll module, troubleshooting payroll issues, supporting the full payroll cycle, maintaining payroll configuration, collaborating with Time & Labor and Human Resources (HR) teams, creating/modifying/troubleshooting PS/Queries, working with technical teams on enhancements and fixes, assisting with PUM updates and testing, documenting functional procedures, providing user support and training, participating in audit activities, providing assistance with quarterly 941 reconciliations, performing CYE configurations, performing W-2 processing, and collaborating with Payroll Policy to file W-2/W-3s. The role also involves supporting payroll approval workflows, functional configuration skills, providing functional support for CAPPS HR/PY applications, leading the functional design phase, overseeing and coordinating the Approval Workflow Engine (AWE), and possessing technical skillsets for applicable tools. Additionally, the role requires understanding PeopleSoft security, planning and implementing IT security measures, monitoring payroll batch jobs, knowledge of tools and environment like PUM and Fluid UI, cross-functional collaboration, and project-level coordination. The consultant will also oversee and coordinate the Fiscal Year-End process, provide advanced Level 2 Service Desk support, ensure digital products meet WCAG 2.1 accessibility standards, work under minimal supervision, and act as the first line of support for data accuracy, security, system performance, and policy enforcement. The role adheres to ITIL principles and practices, actively participates in Major Incident Management, Disaster Recovery, and Upgrade Testing, makes presentations, and participates in SOC-1 attestation audits. Other related work may be assigned.

Requirements

Extensive knowledge and understanding of State of Texas applicable policies.
Extensive knowledge of federal labor laws.
Extensive knowledge and experience performing system configuration changes.
Extensive technical skillsets needed with App Designer, Integration Broker, assorted SQR/SQL, BI Publisher, SAP Business Objects, etc. to support functional responsibilities.
Extensive knowledge of security best practices, NIST standards, and multi-tenancy applicability for a statewide ERP instance.
Extensive Texas public sector experience, directly working for or supporting a large network (30 or more) of Texas state government agencies.
Extensive experience creating and managing a strategic roadmap by combining strong planning skills, functional insight, and effective cross-functional communication.
Extensive experience supporting the CAPPS HR/PY tower in PeopleSoft HCM version 9.2.
Extensive knowledge supporting and providing oversight with batch jobs, i.e., Run My Jobs (RMJ).
Extensive familiarity with support tools such as PUM, Fluid, and Elastic Search.
Experience performing functional project management activities in support of CPA’s CAPPS program.
Experience providing Tier 2 Service Desk Support for a large network (30 or more) of agencies with a Managed Services vendor providing Tier 3.
Experience supporting Priority 1 and Priority 2 incidents in coordination with the Major Incident Management (MIM) process.
Experience participating in Disaster Recovery exercises.
Experience preparing and presenting executive-level presentations.
Experience gathering and presenting applicable data in support of a variety of audits and open records requests.
Experience in interpreting contractual language and integrating it into daily workflows, while consistently holding vendors accountable to contractual requirements.
CPA experience performing SQL actions needed to keep the CAPPS and SPRS systems in sync.
Experience providing direct payroll support to multiple agencies, including assisting with quarterly 941 reconciliations, resolving payroll discrepancies, and coordinating corrective actions across statewide systems.
Experience in planning and coordinating the Fiscal Year Process at a statewide level.
Extensive knowledge and experience managing the Approval Workflow Engine (AWE).
Experience preparing WCAG 2.1-compliant materials for distribution.
Knowledge of Information Technology Infrastructure Library (ITIL) principles and practices for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.

Nice To Haves

Experience with and knowledge of production support activities for CPA’s legacy Statewide Financial Systems

Responsibilities

Performing highly advanced (senior-level) consultative services and functional assistance work related to supporting the CAPPS Program.
Responsible for functional CAPPS HR/PY Payroll module subject matter expertise, including Module Ownership and Expertise.
Provide day‑to‑day functional support for the PeopleSoft 9.2 Payroll module.
Troubleshoot payroll issues, including calculation errors, retro pay, tax discrepancies, and integration failures.
Support the full payroll cycle: pay calendars, paysheets, payroll calculation, confirmation, and post‑confirmation auditing.
Maintain payroll configuration, including earnings codes, deduction codes, garnishments, tax setups, pay groups, and tax reporting.
Collaborate with Time & Labor and Human Resources (HR) teams on end‑to‑end process accuracy.
Create, modify, and troubleshoot PS/Queries for payroll reporting and data validation.
Work with technical teams to support enhancements, integrations, data loads, and application fixes.
Assist in applying PUM updates, testing patches, and validating tax updates.
Document functional procedures, test scripts, and configuration changes.
Provide user support, training, and guidance to payroll operations teams.
Participate in audit activities and ensure adherence to internal controls.
Provide agencies with assistance with quarterly 941 reconciliations to resolve discrepancies.
Perform CYE configurations specific to CAPPS Central processing.
Perform W-2 processing, including the PDF creation.
Collaborate and coordinate with Payroll Policy to file W-2/W-3s with the Social Security Administration on time and accurately.
Responsible for payroll configurations and processing, including setting up earning codes, accumulators, pay groups, rate codes, pay calendars, deductions, garnishments, and commitment accounting.
Running payroll cycles (On-Cycle, Off-Cycle, Return Monies, Cancellations/Reversals).
Troubleshooting payroll errors and resolving payroll production issues.
Creating and validating W-2 form during CYE.
Oversight for tax update implementations.
Handling Right-to-Stop incentives.
Oversight for 3rd-Party Sick Pay during CYE.
Creating and supporting the synchronization of CAPPS payroll with SPRS/USAS using an online interface in CAPPS.
Supporting payroll approval workflows between systems.
Responsible for functional configuration skills, including setting up tables (job codes, positions, departments, compensation, etc.), understanding HR business units, Set IDs, and Table structures, configuring workflow (AWE-Approval Workflow Engine), and creating queries using PS/Query and SAP Business Objects.
Responsible for providing functional support for the CAPPS HR/PY applications, and shall be a point of contact for CAPPS agencies as applicable.
Responsible for the CAPPS HR/PY functional design phase, which includes creating and/or reviewing Functional Design Documents (FDDs), performing functional configuration system changes, and other functional activities assigned.
Responsible for overseeing and coordinating AWE – Approval Workflow Engine, including Workflow Configuration and Setup, User and Role Management, Notifications and Worklist Management, Monitoring and Troubleshooting, Customization and Extensibility, Performance and Maintenance, and Testing and Documentation.
Responsible for technical skillsets for applicable tools, including understanding Application Designer (records, fields, pages, components), Integration Broker (Web Services, REST/SOAP Integrations), SQR and BI Publisher report customization, and SQL Proficiency.
Understanding of PeopleSoft security, inclusive of State of Texas multitenancy requirements.
Planning, designing, developing, implementing, supporting, and maintaining the information technology security measures to safeguard system information.
Responsible for monitoring all payroll batch jobs, including tracking job schedules, monitoring job execution, detecting and responding to failures, validating output, managing dependencies, performance tuning, documentation, proper communication and escalation, and ensuring compliance when schedules must be altered.
Responsible for tools and environment knowledge, including PUM (PeopleSoft Update Manager) and Change Assistant, Fluid UI changes and page navigation, lifecycle management and selective adoption, Elasticsearch/Search Framework, and data migration and compare reports.
Responsible for cross-functional collaboration, including strong problem-solving and troubleshooting, ability to interpret the State of Texas HR policies into system configuration and code modifications, requirements gathering for applicable break/fix or system enhancements, documentation and testing (UAT, regression testing), incident management in systems like ServiceNow and BOSSDesk, communication skills when working with policy personnel, other analysts, 100+ agencies, and our Managed Services Tier 3 vendor, understanding and accounting for interdependence on legacy systems (SPRS, HRIS, etc.), providing structured cross-training to support junior analyst capability growth, and providing comprehensive training and support to agency personnel.
Responsible for project-level coordination and participation, including expansions that include additional module implementations or enhancements for agencies, and cyclic processes such as fiscal year-end, calendar year-end, W-2/1095-C creation and distribution, State of Texas legislative changes, federal mandates, and third-party integrations.
Performs all duties following CPA’s processes, policies, and procedures within project scope and on schedule in accordance with milestones, deliverables, and due dates.
Responsible for overseeing and coordinating the Fiscal Year-End, including planning, scheduling, and communicating, reconciliations and verifications, system configurations and maintenance, budget loads (BLS) as requested by agencies, and Benefit Enrollment Web Services.
Provides advanced Level 2 Service Desk support, including complex ticket handling, advanced troubleshooting, clear documentation, and basic system configuration, all following established, auditable processes in coordination with a Managed Services vendor responsible for Tier 3 work.
Responsible for ensuring that all digital products and content meet WCAG 2.1 accessibility standards.
Works under minimal supervision, relying on experience and judgment to plan and accomplish goals, independently performing a variety of complicated tasks.
Responsible for overseeing and acting as the first line of support to ensure that only accurate data is produced, security, including multi-tenancy, is enforced, that the system performs efficiently, and that all applicable policies are enforced.
Performs all work in accordance with Information Technology Infrastructure Library (ITIL) principles and practices for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.
Actively participates in CPA’s Major Incident Management (MIM) process for P1 and P2 incidents according to module responsibilities.
Participates in Disaster Recovery and Upgrade Testing activities.
Makes presentations at CAPPS User Groups and the CAPPS Steering Committee as requested.
Participates as directed in an annual SOC-1 attestation audit designed to ensure that controls are effectively designed and operated to ensure the accuracy and security of all information contained/processed via CAPPS.
Performing other related Work as assigned.