This role involves performing highly advanced (senior-level) consultative services and functional assistance for the CAPPS Program. The primary focus is on developing, modifying, and maintaining reports using PeopleSoft reporting tools (Query Manager/Viewer, BI Publisher, PS/Query expressions) and CPA-provided tools like SAP Business Objects. The analyst will translate business requirements into technical specifications, ensuring reports align with statewide policy, regulatory requirements, and agency-specific needs. Collaboration with functional analysts and business owners is key for gathering requirements, validating logic, and ensuring data accuracy. Responsibilities include creating report templates, analyzing PeopleSoft data structures, optimizing report performance, and supporting reporting during system upgrades and patches. Data security, compliance, and producing comprehensive documentation are also critical aspects of the role. The position requires participation in system testing, providing end-user support, and collaborating with Managed Services support staff. Project-level participation includes supporting expansions, cyclic processes, and adhering to CPA's processes and procedures. The role also involves functional design, system configuration, and Level 2 Service Desk support. Ensuring digital products meet WCAG 2.1 accessibility standards and performing work in accordance with ITIL principles are essential. Active participation in incident management, disaster recovery, upgrade testing, presentations, and audits is expected.
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Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed