PeopleSoft Analyst

City of Seattle•Seattle, WA

1d•Hybrid

About The Position

The Office of City Finance (OCF) is responsible for the financial operations of the City of Seattle, overseeing financial control functions and enterprise reporting. The Business Systems division within OCF provides functional expertise across PeopleSoft Financial Supply Chain Management (FSCM) submodules, including system support, upgrade testing, and data quality. The PeopleSoft 9.2 system supports central financial oversight, accountability, regulatory reporting, and internal controls. The PeopleSoft 9.2 team aims to enable state-of-the-art financial operations for City decision-makers. The PeopleSoft support team engages with users to support modules such as Accounts Payable, Accounts Receivable, Asset Management, Billing, Commitment Control, eCommerce, General Ledger, Labor Distribution, Purchasing, and Project Costing. This role is responsible for business and functional analysis for the City's enterprise PeopleSoft Financial Management system, working with a team of analysts and developers to address system issues and enhancements.

Requirements

Bachelor’s degree in accounting, Computer Science or any equivalent combination of experience and/or education.
Extensive knowledge and experience supporting Financial ERP applications or similar systems across multiple process areas.
Proficiency using multiple PeopleSoft Financials modules or other systems of similar complexity.
Experience documenting business requirements and translating business requirements into functional designs.
Experience testing software.

Nice To Haves

Knowledge of ERP development and release phases and best practices in either a systems implementation or an operations and maintenance setting.
Expertise with conceptual foundations and best practices for software development and support as well as change control.
Experience testing complex software with experience in automated testing tools a plus.
Experience using change control tools such as Quest Stat.
Excellent customer service and conflict resolution skills.
Analytical and problem-solving skills.
High level of curiosity and creative approach to developing solutions to problems.
A growth mindset, curiosity and ability to challenge oneself and peers in a constructive and professional manner.
Familiarity with public sector financial systems or processes.

Responsibilities

Proactively triage, research, analyze, and provide comprehensive solutions to PeopleSoft issues brought to the PeopleSoft Support Team through the City’s helpdesk solution.
Documenting requirements and ensuring understanding across business, functional, and technical stakeholders with a focus on process improvement and automation opportunities.
Ensuring that work requested by management for a release is delivered on schedule and raising blocking issues to management in a timely manner.
Developing options analysis and business requirement documentation to support decisions by governance for both special projects and production issue resolution.
Building and executing test scripts (both automated and manual) and documentation for assigned change/update projects to ensure requirements are met.
Being a functional leader of the PeopleSoft application, proactively identifying value-added features, developing implementation plans, and developing key training for business users.
Championing data quality from entry, through sub modules, and to the general ledger resulting in timely and accurate financial reporting.
Directly making functional configuration updates to the PeopleSoft application as a configuration expert in support of business requirements and process improvement.