PeopleSoft Business Analyst - AP

TEKsystems•Richmond, VA

3d•$55 - $68•Hybrid

About The Position

Serve as a member of the Cardinal Accounts Payable Post Production Support (PPS) team. As a PPS team member, the PeopleSoft AP Business Analyst will be responsible for supporting the application from the Tier 2, or functional, perspective. Role will be required to take the lead on help desk tickets, including troubleshooting the software, documenting issues for the development team, and helping end users with “how to” type questions. The Business Analyst is part of a larger post-production support team, and will work closely with a Tier 3, or developer, counterpart responsible for making system changes and unit testing the application based on the design material produced by the Business Analyst. Upon successful completion of unit testing by the developers, the Business Analyst will be required to system/regression test the code changes before submitting them for migration. Additionally, the Business Analyst will be responsible for updating job aids and potentially overseeing changes to training materials resulting from changes to the system. The Business Analyst will report to a team lead and is expected to provide detailed, accurate, and timely status of tasks, issues, and help desk tickets being worked.

Requirements

Well-versed in PeopleSoft Accounts Payable and Expense modules version 9.0 or greater.
Experienced in the standard system development life cycle, including design, development and testing of PeopleSoft objects (Reports, Interfaces, Conversion programs, Extensions/Modifications).
Knowledgeable in Accounts Payable and Expense module configuration.
At least 5 years of functional experience supporting PeopleSoft AP and EX modules.
Technically proficient in PeopleSoft.
Ability to use PeopleTools.
Ability to read and write simple queries using SQL.
Ability to document appropriate system test scenarios.
Strong verbal and written communication skills.

Responsibilities

Support the PeopleSoft Accounts Payable (AP) and Expense (EX) application from a Tier 2, functional perspective.
Take the lead on help desk tickets, including troubleshooting software issues.
Document issues for the development team.
Assist end users with "how to" questions.
Work closely with a Tier 3 developer counterpart.
System/regression test code changes after unit testing by developers.
Update job aids and potentially oversee changes to training materials.
Provide detailed, accurate, and timely status of tasks, issues, and help desk tickets.