Senior Partner Manager

Acrisure•Oklahoma City, OK

9d•Onsite

About The Position

The Senior Partner Manager grows and optimizes a portfolio of strategic channel partnerships that serve as referral and distribution channels for Auris. The role takes ownership of partner relationships after their transition from Business Development and drives engagement, referral production, and long-term partner growth across multiple Auris sales teams. The Senior Partner Manager is the primary relationship owner for assigned partners, developing strategic account plans, conducting business reviews, identifying expansion opportunities, and enabling partners to generate qualified opportunities. Success is measured by referral volume, partner engagement, retention, and growth within the assigned portfolio. The role manages partners such as financial institutions, franchises, associations, ISOs, and other strategic referral sources. It builds and maintains executive and operational relationships, leads regular partner touchpoints and planning sessions, and drives referral activity and revenue through partner engagement and enablement. The manager monitors referral trends, conversion metrics, and partner performance, and develops action plans to address underperformance. The position also facilitates transitions of newly acquired partners, coordinates training and sales resources, and identifies opportunities to expand partnerships into new markets, business units, product lines, or territories. Working with Business Development, Marketing, Sales Leadership, and Enablement, the manager shares partner feedback and market insights, maintains accurate CRM records and referral attribution, tracks KPIs, prepares reporting and partner health assessments, and escalates issues when needed. Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Requirements

Bachelor's degree in Business, Marketing, Sales, Communications, or a related field, or equivalent professional experience.
At least 5 years of experience in channel partner management, strategic account management, business development, or relationship management.
Proven track record of growing referral, partnership, and revenue performance within an assigned portfolio.
Experience managing complex stakeholder relationships across multiple organizational levels.
Strong business acumen and ability to interpret performance data and translate findings into actionable growth strategies.
Excellent verbal, written, presentation, and relationship-building skills.
Ability to work independently while managing multiple priorities in a fast-paced environment.
Proficiency with CRM platforms and pipeline reporting tools, specifically Salesforce.
Comfort with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Nice To Haves

Experience managing channel partnerships within payroll, HCM, HR technology, financial services, banking, fintech, insurance, benefits administration, or related industries.
Experience supporting multi-location, regional, or national partner organizations.
Familiarity with referral-based sales models and indirect distribution channels.

Responsibilities

Own and manage a defined portfolio of active channel partners, including financial institutions, franchises, associations, ISOs, and other strategic referral sources.
Serve as the primary point of contact and trusted advisor for partner stakeholders and decision-makers.
Build executive and operational relationships to support long-term partnership success.
Lead regular partner touchpoints, business reviews, and strategic planning sessions.
Drive referral activity and revenue growth across multiple Auris inside and field sales teams through partner engagement and enablement.
Develop and execute account growth strategies to increase referral production, market penetration, and partner adoption.
Monitor referral trends, conversion metrics, and partner performance to identify improvement opportunities.
Create action plans for underperforming partnerships and implement strategies to restore growth.
Facilitate the transition of newly acquired partners from Business Development to Partner Management.
Ensure partners are trained and equipped to generate qualified referrals following onboarding.
Coordinate training initiatives, sales resources, marketing programs, and product education to maximize partner effectiveness.
Identify opportunities to expand partnerships into new markets, business units, product lines, or geographic territories.
Collaborate with Business Development, Marketing, Sales Leadership, and Enablement to align growth initiatives and partner strategies.
Gather and communicate partner feedback, industry trends, competitive insights, and market opportunities to leadership.
Maintain accurate partner records, engagement activity, pipeline influence, and referral attribution in CRM systems.
Track portfolio performance against KPIs and growth objectives.
Prepare reporting and partner health assessments for leadership review.
Escalate complex operational, service, or field-related issues as appropriate to ensure resolution and partner satisfaction.