Senior Partner Manager

Acrisure • Oklahoma City, OK

10d • Onsite

About The Position

The Senior Partner Manager grows and optimizes a portfolio of strategic channel partnerships that serve as referral and distribution channels for Auris. After partners transition from Business Development, this role owns the relationships and drives partner engagement, referral production, and long-term growth across multiple Auris sales teams. Success is measured by referral volume, partner engagement, retention, and growth within the assigned portfolio.

The role is the primary relationship owner for assigned partners, developing strategic account plans, conducting business reviews, identifying expansion opportunities, and ensuring partners are enabled to generate qualified opportunities. Partners include financial institutions, franchises, associations, ISOs, and other strategic referral sources.

Auris is a payroll and HR provider serving small and medium-sized businesses. Formerly Heartland Payroll, Auris was acquired by Acrisure in 2025. Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Requirements

• Bachelor's degree in Business, Marketing, Sales, Communications, or a related field, or equivalent professional experience.
• At least 5 years of experience in channel partner management, strategic account management, business development, or relationship management.
• Proven track record of growing referral, partnership, and revenue performance within an assigned portfolio.
• Experience managing complex stakeholder relationships across multiple organizational levels.
• Strong business acumen and ability to interpret performance data and translate findings into actionable growth strategies.
• Excellent verbal, written, presentation, and relationship-building skills.
• Ability to work independently while managing multiple priorities in a fast-paced environment.
• Proficiency with CRM platforms and pipeline reporting tools, specifically Salesforce.

Nice To Haves

• Experience managing channel partnerships within payroll, HCM, HR technology, financial services, banking, fintech, insurance, benefits administration, or related industries.
• Experience supporting multi-location, regional, or national partner organizations.
• Familiarity with referral-based sales models and indirect distribution channels.

Responsibilities

• Own and manage a defined portfolio of active channel partners.
• Serve as the primary point of contact and trusted advisor for partner stakeholders and decision-makers, maintaining executive and operational relationships.
• Lead regular partner touchpoints, business reviews, and strategic planning sessions.
• Drive referral activity and revenue growth across multiple Auris inside sales and field sales teams through partner engagement and enablement.
• Develop and execute account growth strategies to increase referral production, market penetration, and partner adoption.
• Monitor referral trends, conversion metrics, and partner performance; identify improvement opportunities and create action plans for underperforming partnerships.
• Facilitate transitions of newly acquired partners from Business Development to Partner Management.
• Ensure partners are trained, enabled, and equipped to generate qualified referrals following onboarding.
• Coordinate training initiatives, sales resources, marketing programs, and product education.
• Identify opportunities to expand partnerships into new markets, business units, product lines, or geographic territories.
• Collaborate with Business Development, Marketing, Sales Leadership, and Enablement teams on growth initiatives and partner strategies.
• Gather and communicate partner feedback, industry trends, competitive insights, and market opportunities to leadership.
• Maintain accurate partner records, engagement activity, pipeline influence, and referral attribution in CRM systems.
• Track portfolio performance against KPIs and growth objectives; prepare reporting and partner health assessments for leadership.
• Escalate complex operational, service, or field-related issues as appropriate to support resolution and partner satisfaction.

Benefits

• Competitive compensation and performance incentives.
• Comprehensive benefits package.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Life and disability insurance.
• Fertility benefits.
• Wellness resources.
• Paid sick time.
• Generous paid time off and holidays.
• Employee Assistance Program (EAP).
• Complimentary Calm app subscription.
• Immediate vesting in a 401(k) plan.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
• Commuter benefits.
• Employee discount programs.
• Paid maternity leave and paid paternity leave, including for adoptive parents.
• Legal plan options.
• Pet insurance.
• Collaborative, mission-driven culture with high visibility and impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior