Senior Operations Supervisor-Transportation-Overnight(Supply Chain/Logistics)

Penske•Hanover, MD

6d•$61,900 - $83,400

About The Position

The Senior Operations Supervisor provides operational leadership to individual contributors and hourly employees to ensure daily transportation and logistics activities are completed in accordance with company service and cost objectives. These activities include driver deliveries, trailer loading and unloading, cross-docking, and customer service operations. The supervisor directly oversees most processes, including workforce and equipment scheduling, and makes corrective-action and disciplinary decisions up to the written-warning level. The role participates in hiring and customer meetings as needed. The supervisor reviews truck runs based on account locations, volume, costs, customer requirements, and private-fleet utilization, and reviews daily orders for additional private-fleet opportunities. The role oversees people, logistics operations, financial controls, safety, customer experience, and fleet and warehouse assets. It also provides operational coverage when associates are absent or on leave and completes other projects as assigned. The position follows an overnight schedule of 9:00 p.m. to 7:00 a.m., Sunday through Thursday, with every other Friday required; Friday hours vary with business needs. The role requires 2–4 years of related functional experience, a high school diploma or equivalent, strong communication and organizational skills, and advanced Microsoft Office skills. A bachelor's degree is preferred. The position is bonus-eligible based on individual and location performance.

Requirements

2–4 years of related functional experience.
High school diploma or equivalent required.
Strong written and verbal communication skills.
Strong organizational skills.
Advanced computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
Regular, predictable, full attendance is an essential function of the job.
Willingness to travel as necessary and work the required schedule at the specified location.
Must complete a Penske employment application and submit to a background investigation, including past employment, education, and criminal history, and drug screening.
Ability to read, communicate verbally and/or in writing, remember and analyze information, and understand instructions or guidelines.
Ability to stand, walk, and sit; frequently use hands to touch, handle, and feel; reach with hands and arms; and occasionally lift and/or move up to 25 pounds (12 kg).
Vision abilities including close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

Bachelor's degree preferred.

Responsibilities

Lead individual contributors and hourly employees in the execution of daily transportation, warehouse, and customer service activities.
Supervise driver deliveries, trailer loading and unloading, cross-docking, dispatch, documentation, and procedural controls.
Schedule the workforce and equipment, and plan assignments for effective use of fleet and warehouse equipment.
Make corrective-action and disciplinary decisions up to the written-warning level.
Participate in interviewing hourly associates and provide hiring recommendations.
Communicate measurable performance standards and monitor attendance, productivity, and other performance measures; provide counseling or recognition as needed.
Review truck runs based on account locations, volume, costs, customer requirements, and private-fleet utilization.
Review daily orders to identify additional opportunities to use the private fleet.
Evaluate and recommend work-method changes to improve dispatch and warehouse productivity.
Assist with training new associates and provide relief coverage for operational duties when associates are absent or using time off.
Maintain working knowledge of site operating systems to support operational compliance and resolve exceptions.
Complete required records and reports accurately and on time.
Ensure compliance with financial policies and procedures, including inventory accuracy and control, returns, and damages.
Manage associates' work hours and activities to minimize overtime and meet or exceed productivity targets.
Align daily management and associate activities with the location safety strategy; provide safety communication, training, feedback, and direction.
Ensure compliance with applicable regulatory requirements and company policies and procedures.
Understand location-specific customer goals and objectives, communicate the company's commitment to helping customers meet them, and identify opportunities for continuous improvement.
Ensure associates understand the safe and efficient operation of equipment.
Complete other projects and tasks as assigned by the supervisor.