Senior Operations Supervisor (Supply Chain/Logistics)

Penske•Baltimore, MD

1d•$61,900 - $83,400

About The Position

Provide operational leadership to individual contributors and hourly workforce to ensure daily tasks and activities are executed in accordance with company service and cost objectives. These activities include driver deliveries, trailer loading and unloading, cross docking, and customer service operations. The role directly supervises most processes, including workforce and equipment scheduling, and makes corrective-action and disciplinary decisions up to the written-warning level. The supervisor participates in hiring and customer meetings as needed. Responsibilities also include reviewing truck runs and daily orders for private-fleet opportunities based on account locations, volume, costs, customer requirements, and fleet utilization. The salary range is $61,900 to $83,400, with bonus eligibility based on individual and location performance. The regular schedule is Monday through Friday, 4:00 PM to 12:30 AM. Flexibility is required during peak season, holidays, short-staffed periods, and as business needs require.

Requirements

2–4 years of related functional experience.
High school diploma or equivalent required.
Strong written and oral communication skills.
Strong organizational skills.
Advanced computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
Regular, predictable, full attendance is an essential function of the job.
Willingness to travel as necessary and work the required schedule at the specified location.
Completion of the Penske employment application and submission to a background investigation, including past employment, education, and criminal history, and drug screening are required.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Communicate specific, measurable performance standards to associates.
Interview hourly associates and provide hiring recommendations.
Monitor attendance, productivity, and other performance measures; provide counseling or recognition as needed.
Supervise logistics operations, including customer service, freight loading and unloading, dispatch, documentation, and procedure control.
Evaluate and recommend changes to work methods to improve dispatch and warehouse productivity.
Assist with training new associates.
Provide coverage for operational duties when associates are absent or using time off.
Maintain working knowledge of site operating systems to ensure compliance and resolve exceptions correctly.
Complete required records and reports accurately and on time.
Ensure compliance with financial policies and procedures, including inventory accuracy and control, returns, and damages.
Manage associate work hours and activities to minimize overtime and meet or exceed productivity targets.
Align daily management and associate activities with the location’s safety strategy.
Provide associates with communication, training, feedback, and direction to support safe work.
Ensure compliance with applicable regulations and company policies and procedures.
Understand location-specific customer goals and objectives and communicate the company’s commitment to helping customers meet them.
Identify areas that could benefit from continuous improvement.
Plan work assignments to use fleet and warehouse equipment effectively.
Help hourly associates understand safe and efficient equipment operation.
Review truck runs and daily orders for private-fleet opportunities using account locations, volume, costs, customer requirements, and fleet utilization.
Complete other projects and tasks as assigned by the supervisor.