Senior Operations Supervisor- Warehouse(Supply Chain/Logistics) 2nd Shift

Penske • San Antonio, TX

88d

About The Position

The Senior Operations Supervisor provides operational leadership to individual contributors and the hourly workforce to ensure daily work is performed in line with company service and cost objectives. Responsibilities include overseeing driver deliveries, trailer loading and unloading, cross-docking, and customer service operations. The supervisor directly manages many processes, including workforce and equipment scheduling, and may make corrective-action and disciplinary decisions up to the written-warning level. The role participates in hiring and customer meetings as needed, and reviews truck runs and daily orders for routing, volume, cost, customer requirements, and private-fleet opportunities.

This is a second-shift role. Leaders are expected to arrive 30 minutes before the shift begins and may need to work another shift when necessary. Flexibility is required during peak season, holidays, short-staffed periods, and to meet business needs. The position also requires regular, predictable, full attendance and willingness to travel as needed.

The supervisor leads people, logistics operations, financial controls, safety, customer experience and continuous-improvement efforts, and effective use of fleet and warehouse assets. Other projects and tasks may be assigned by the supervisor. Penske is an Equal Opportunity Employer.

Requirements

• 2–4 years of related functional experience.
• High school diploma or equivalent required.
• Strong written and oral communication skills.
• Strong organizational skills.
• Advanced computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary, work the required schedule, and work at the required location.
• Must complete a Penske employment application and submit to a background investigation, including past employment, education, and criminal history, and drug screening.
• Ability to meet the physical and mental demands of the role, with reasonable accommodations where applicable.
• Ability to read, communicate verbally and/or in writing, remember and analyze information, and understand instructions or guidelines.
• Ability to stand, walk, and sit; frequently use hands to touch, handle, and feel and reach with hands and arms; and occasionally lift or move up to 25 lb (12 kg).
• Required vision abilities include close, distance, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Communicate specific, measurable performance standards to associates.
• Interview hourly associates and provide hiring recommendations.
• Monitor attendance, productivity, and other performance indicators; provide counseling or recognition as appropriate.
• Supervise logistics operations, including customer service, freight loading and unloading, dispatch, documentation, and procedure control.
• Evaluate and recommend work-method changes to improve dispatch and warehouse productivity.
• Assist with training new associates.
• Provide operational coverage when associates are absent or using time off.
• Maintain working knowledge of site operating systems to ensure compliance and resolve exceptions correctly.
• Complete required records and reports accurately and on time.
• Ensure compliance with financial policies and procedures, including inventory accuracy and control, returns, and damages.
• Apply an understanding of how operational decisions affect profitability.
• Manage associates’ working hours and activities to minimize overtime and meet or exceed productivity targets.
• Align daily management and associate activities with the location’s safety strategy.
• Provide associates with communication, training, feedback, and direction to promote safe performance.
• Ensure compliance with applicable regulatory requirements and company policies and procedures.
• Understand location-specific customer goals and objectives and reinforce the company’s commitment to helping customers meet them.
• Identify areas that could benefit from continuous-improvement efforts.
• Plan work assignments for effective use of fleet and warehouse equipment.
• Ensure hourly associates understand safe and efficient equipment operation.
• Review truck runs using account locations, volume, costs, customer requirements, and private-fleet utilization; review daily orders for additional private-fleet opportunities.
• Complete other projects and tasks as assigned by the supervisor.

Benefits

• Penske describes its benefits plan as supporting associates’ and families’ health, happiness, and security; specific benefits are not listed in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED