Senior Operations Supervisor (Supply Chain/Logistics)

Penske•Columbus, OH

19d

About The Position

The Senior Operations Supervisor provides operational leadership at a single location, directing individual contributors and the hourly workforce to execute daily activities such as driver deliveries, trailer loading and unloading, cross-docking, and customer service. The role supervises processes directly, including workforce and equipment scheduling, and makes corrective-action and disciplinary decisions up to the written-warning level. It participates in hiring and customer meetings as needed. The supervisor reviews truck runs and daily orders based on account locations, volume, costs, customer requirements, and private-fleet utilization, identifying additional opportunities to use the private fleet. The position leads staff to meet customer requirements and Penske goals and objectives. The schedule is Sunday through Friday, 9 p.m. to 6 a.m. The salary range is $61,900–$83,400, with eligibility for a performance bonus based on individual and location performance.

Requirements

Two to four years of related functional experience.
High school diploma or equivalent.
Strong written and oral communication skills.
Strong organizational skills.
Advanced computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
Regular, predictable, full attendance is an essential job function.
Willingness to travel as necessary and work the required schedule at the required location.
Must complete a Penske employment application and submit to a background investigation, including past employment, education, and criminal history, and drug screening.
Ability to read, communicate verbally and/or in writing, remember and analyze information, and understand and remember instructions or guidelines.
May be required to stand, walk, and sit; frequently use hands to touch, handle, and feel and reach with hands and arms; and occasionally lift or move up to 25 pounds.
Vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Communicate specific and measurable performance standards to associates.
Interview hourly associates and provide hiring recommendations.
Monitor attendance, productivity, and other performance markers; provide counseling or recognition as appropriate.
Supervise logistics operations, including customer service, freight loading and unloading, dispatch, documentation, and procedure control.
Evaluate and recommend changes to work methods to improve dispatch and warehouse productivity.
Assist with training new associates and cover operational duties when associates are absent or using time off.
Maintain working knowledge of site operating systems to support compliance and resolve exceptions correctly.
Complete records and reports accurately and on time.
Ensure compliance with financial policies and procedures, including inventory accuracy and control, returns, and damages.
Manage associates’ working hours and activities to limit overtime and meet or exceed productivity targets.
Align daily management and associate activities with the location’s safety strategy.
Provide associates with safety communication, training, feedback, and direction; ensure compliance with regulatory requirements and company policies and procedures.
Understand location-specific customer goals and objectives and communicate the company’s commitment to helping customers meet them.
Identify opportunities for continuous improvement.
Plan work assignments for effective use of fleet and warehouse equipment.
Ensure hourly associates understand safe and efficient equipment operation.
Review truck runs and daily orders for private-fleet utilization opportunities, considering account locations, volume, costs, and customer requirements.
Complete other projects and tasks as assigned by the supervisor.