Senior Operations Supervisor-Warehouse (Supply Chain/Logistics)

Penske • Livonia, MI

48d

About The Position

The Senior Operations Supervisor provides operational leadership to individual contributors and hourly workers to ensure daily activities are completed in line with company service and cost objectives. The role supervises workforce and equipment scheduling and may make corrective-action and disciplinary decisions up to the written-warning level. It participates in hiring and customer meetings as needed, reviews truck runs based on account locations, volume, costs, customer requirements, and private-fleet utilization, and reviews daily orders for additional private-fleet opportunities.

The supervisor oversees logistics operations including customer service, freight loading and unloading, dispatch, documentation, and procedure control. The role supports productivity, training, safety, financial controls, customer objectives, and effective use of fleet and warehouse equipment. The schedule is Monday through Friday, generally 7:00 a.m. to 4:00 p.m., with hours varying according to business needs. The position is bonus-eligible based on individual and location performance.

Requirements

• Two to four years of related functional experience.
• High school diploma or equivalent required.
• Strong written and oral communication skills.
• Strong organizational skills.
• Advanced computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary and work the required schedule at the specified location.
• Must complete the Penske employment application and submit to a background investigation, including past employment, education, and criminal history, and drug screening.
• Must be able to read, communicate verbally and/or in writing, remember and analyze information, and understand instructions or guidelines.
• Must be able to stand, walk, and sit; frequently use hands to touch, handle, and feel; reach with hands and arms; and occasionally lift and/or move up to 25 pounds (12 kg).
• Must have close, distance, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

• Bachelor’s degree preferred.
• Logistics management background.
• Demonstrated leadership skills.
• Goal-oriented and detail-oriented.

Responsibilities

• Communicate specific, measurable performance standards to associates.
• Interview hourly associates and provide hiring recommendations.
• Monitor attendance, productivity, and other performance measures; provide counseling or recognition as appropriate.
• Supervise customer service, freight loading and unloading, dispatch, documentation, and procedure control.
• Evaluate and recommend work-method changes to improve dispatch and warehouse productivity.
• Assist with training new associates.
• Provide coverage for operational duties when associates are absent or using time off.
• Maintain working knowledge of site operating systems to support compliance and resolve exceptions.
• Complete required records and reports accurately and on time.
• Ensure compliance with financial policies and procedures, including inventory accuracy and control, returns, and damages.
• Manage associates’ working hours and activities to minimize overtime and meet or exceed productivity targets.
• Ensure day-to-day management and associate activities align with the location safety strategy.
• Provide associates with safety communication, training, feedback, and direction.
• Ensure compliance with applicable regulatory requirements and company policies and procedures.
• Understand location-specific customer goals and help customers meet their objectives.
• Identify areas that could benefit from continuous-improvement efforts.
• Plan work assignments to use fleet and warehouse equipment effectively.
• Ensure hourly associates understand the safe and efficient operation of equipment.
• Review truck runs and daily orders for private-fleet opportunities based on account locations, volume, costs, customer requirements, and fleet utilization.
• Complete other projects and tasks as assigned by the supervisor.

Benefits

• Performance bonus eligibility based on individual and location performance.
• Benefits plan for associates and their families; specific benefits are not listed in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED