Senior Operations Supervisor - Warehouse (Supply Chain/Logistics)

Penske • Grand Prairie, TX

125d

About The Position

The Senior Operations Supervisor provides operational leadership to individual contributors and hourly employees to ensure daily activities—including driver deliveries, trailer loading and unloading, cross-docking, and customer service—are completed consistently with company service and cost objectives. The supervisor directly oversees most processes, including workforce and equipment scheduling, and may make corrective-action and disciplinary decisions up to the written-warning level. The role participates in hiring and customer meetings as needed.

The supervisor reviews truck runs based on account locations, volume, costs, customer requirements, and private-fleet utilization, and reviews daily orders for additional opportunities to use the private fleet. The position oversees people, logistics operations, financial controls, safety, customer experience, and fleet and warehouse assets. Other projects and tasks may be assigned by the supervisor.

The schedule is Monday through Friday, 5:00 a.m. to 1:30 p.m. or until work is complete; Saturday work may be required based on business needs. The position is bonus eligible based on individual and location performance.

Requirements

• 2–4 years of related functional experience.
• High school diploma or equivalent.
• Strong written and oral communication skills.
• Strong organizational skills.
• Advanced computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary and work the required schedule at the specified location.
• Completion of the Penske employment application and submission to a background investigation, including past employment, education, and criminal history, and drug screening.

Nice To Haves

• Bachelor’s degree preferred.
• Management background.
• Goal-oriented and detail-oriented approach.
• Demonstrated leadership skills.

Responsibilities

• Communicate specific, measurable performance standards; interview hourly associates and provide hiring recommendations; monitor attendance, productivity, and other performance indicators; and provide counseling or recognition as appropriate.
• Supervise logistics operations, including customer service, freight loading and unloading, dispatch, documentation, and procedure control.
• Evaluate and recommend preferred-work-method changes to improve dispatch and warehouse productivity.
• Assist with training new associates and provide relief coverage for operational duties when associates are absent or on time off.
• Maintain working knowledge of site operating systems to support operational compliance and resolve exceptions; complete required records and reports accurately and on time.
• Ensure compliance with financial policies and procedures, including inventory accuracy and control, returns, and damages.
• Manage associates’ working hours and activities to minimize overtime and meet or exceed productivity targets.
• Ensure day-to-day management and associate activities align with the location safety strategy; provide communication, training, feedback, and direction for safe performance; and ensure compliance with regulatory requirements and company policies.
• Understand location-specific customer goals and objectives, communicate the company’s commitment to helping customers achieve them, and identify opportunities for continuous improvement.
• Plan work assignments to use fleet and warehouse equipment effectively and help hourly associates understand safe and efficient equipment operation.
• Review truck runs and daily orders for routing, cost, customer requirements, and private-fleet utilization opportunities.
• Work the required schedule, including Saturdays when business needs require.

Benefits

• Performance-based bonus eligibility based on individual and location performance.
• Benefits plan for associates and their families; specific benefits are not listed in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED