Senior Operations Supervisor - Transportation (Supply Chain/Logistics)

Penske • Joliet, IL

27d • $61,900 - $83,400

About The Position

The Senior Operations Supervisor provides operational leadership to individual contributors and hourly workforce to ensure daily activities—including driver deliveries, trailer loading and unloading, cross docking, and customer service—are executed consistently with company service and cost objectives. The role directly supervises most processes, including workforce and equipment scheduling, makes corrective-action and disciplinary decisions up to the written-warning level, participates in hiring, and attends customer meetings as needed. Responsibilities also include reviewing truck runs and daily orders to identify private-fleet opportunities based on account locations, volume, costs, customer requirements, and fleet utilization.

The position supervises logistics operations and associates, maintains operational compliance and accurate records, supports training and coverage, manages productivity and labor costs, promotes safe work, supports customer goals and continuous improvement, and plans effective use of fleet and warehouse equipment. Other projects and tasks may be assigned by the supervisor.

The stated schedule is Monday through Friday, 11:00 a.m. to 8:00 p.m., with flexibility to work short-staffed or during peak season based on business needs. The salary range is $61,900–$83,400, with bonus eligibility based on individual and location performance.

Requirements

• Two to four years of related functional experience.
• High school diploma or equivalent required.
• Strong written and oral communication skills.
• Strong organizational skills.
• Advanced computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
• Regular, predictable, full attendance is an essential job function.
• Willingness to travel as necessary and work the required schedule at the required location.
• Complete a Penske employment application and submit to a background investigation, including past employment, education, and criminal history, and drug screening.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Communicate specific, measurable performance standards; interview hourly associates and recommend hires; monitor attendance, productivity, and other performance measures; and provide counseling or recognition as needed.
• Supervise logistics operations, including customer service, freight loading and unloading, dispatch, documentation, and procedural controls.
• Evaluate and recommend work-method changes to improve dispatch and warehouse productivity.
• Assist with new-associate training and provide relief coverage for operational duties when associates are absent or on time off.
• Maintain working knowledge of site operating systems to support compliance and resolve exceptions.
• Complete required records and reports accurately and on time.
• Ensure compliance with financial policies and procedures, including inventory accuracy and control, returns, and damages.
• Manage associate work hours and activities to minimize overtime and meet or exceed productivity targets.
• Align day-to-day management and associate activities with the location safety strategy; provide safety communication, training, feedback, and direction; and ensure compliance with applicable regulations and company policies.
• Understand customer goals and objectives, communicate the company’s commitment to helping customers meet them, and identify opportunities for continuous improvement.
• Plan work assignments for effective use of fleet and warehouse equipment and ensure associates understand safe, efficient equipment operation.
• Review truck runs and daily orders for private-fleet opportunities based on account location, volume, costs, customer requirements, and fleet utilization.
• Carry out other projects and tasks assigned by the supervisor.

Benefits

• Benefits plan for associates and their families; specific benefits are not detailed in the posting.
• Bonus eligibility based on individual and location performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED