Operations Supervisor - Transportation (Supply Chain/Logistics)

Penske•Grand Prairie, TX

2h•$56,200 - $74,500

About The Position

Penske Logistics is seeking an Operations Supervisor to lead staff at a single transportation and logistics location. The role provides operational leadership to individual contributors and hourly employees, ensuring daily activities—including driver deliveries, trailer loading and unloading, dispatch, and customer service—meet customer requirements and company service and cost objectives. The supervisor oversees people, systems, customer needs, equipment, and workforce and equipment scheduling, and is responsible for performance management of direct reports, including corrective action up to the written-warning level. The position also participates in hiring and customer meetings as needed. The supervisor oversees CDL Class A drivers and equipment, supports on-time deliveries, and manages payroll, dispatch, and driver, route, and hours-of-service tracking. The role requires a self-directed, team-oriented leader who can coach and engage associates, communicate expectations, drive process improvement, and foster positive working relationships and culture. The listed schedule is Wednesday through Saturday, 6:00 p.m. to 6:00 a.m., with flexibility to work short-staffed or during peak periods based on business needs. Travel may be required as necessary. The role includes responsibilities across people leadership, logistics operations, financial controls and productivity, safety and regulatory compliance, customer experience and continuous improvement, and fleet and asset planning and maintenance coordination. The stated salary range is $56,200K–$74,500K; Operations Supervisors are also bonus eligible based on individual and location performance.

Requirements

Demonstrated leadership and strong interpersonal skills, including the ability to build rapport and maintain relationships with associates, company leadership, and internal and external customers.
Ability to work efficiently and independently with strong time-management and organizational skills.
Strong written and oral communication skills and active-listening ability.
Ability to manage problems, think critically, and make independent decisions.
Ability to drive process improvement and lead change.
Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
Demonstrated ownership and responsibility, with a sense of urgency in running operations.
High school diploma or equivalent.
Regular, predictable, full attendance.
Willingness to travel as necessary and work the required schedule and at the specified location.
Completion of the Penske employment application and submission to a background investigation, including past employment, education, and criminal history, and drug screening.
Ability to read, communicate verbally and/or in writing, remember and analyze information, and understand instructions or guidelines.
Ability to stand, walk, and sit; frequently use hands to touch, handle, and feel and reach with hands and arms; and occasionally lift and/or move up to 25 lbs/12 kg.
Vision abilities including close, distance, and peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

Bachelor’s degree preferred.
Preferred knowledge of DOT regulations.
Preferred experience with driver, route, and hours-of-service tracking.
Dispatch experience.

Responsibilities

Lead and supervise staff and hourly associates to ensure customer requirements and company goals are met.
Ensure supervisors and associates are trained, competent, and understand how their work supports customer business objectives.
Communicate specific and measurable performance standards; monitor attendance, productivity, and other performance measures; and coach and counsel associates.
Interview hourly associates and provide hiring recommendations; participate in hiring and customer meetings as needed.
Motivate and engage associates through team accomplishment and recognition.
Supervise customer service, freight loading and unloading, dispatch, documentation, and procedure control.
Conduct team meetings, assist with new associate training, and recommend work-method changes to improve dispatch productivity.
Provide operational coverage when associates are absent or using time off.
Maintain working knowledge of site operating systems, ensure operational compliance, and resolve exceptions.
Complete required records and reports accurately and on time.
Ensure compliance with financial policies and procedures, including tracking MPG, returns, and damages; manage working hours and activities to control overtime and meet productivity targets.
Align daily management and associate activities with the location safety strategy; provide safety communication, training, feedback, and direction; conduct safety observations; and ensure regulatory and company-policy compliance.
Understand location-specific customer objectives and work to meet or exceed expectations; communicate commitment to helping customers achieve their objectives.
Identify areas for continuous improvement.
Plan work assignments for effective use of fleet equipment and help associates operate equipment safely and efficiently.
Coordinate with vendors on equipment maintenance and with Penske Truck Leasing to complete scheduled preventive maintenance.
Perform other projects and tasks assigned by the supervisor.