Senior Operations Supervisor (Supply Chain/Logistics)

Penske•Columbus, OH

19d•$61,900 - $83,400

About The Position

The Senior Operations Supervisor provides operational leadership to individual contributors and the hourly workforce at a single location. The role oversees daily activities such as driver deliveries, trailer loading and unloading, cross-docking, and customer service operations to meet company service and cost objectives. The supervisor directly manages processes, including workforce and equipment scheduling, and makes corrective-action and disciplinary decisions up to the written-warning level. The role participates in hiring and customer meetings as needed, reviews truck runs and daily orders for private-fleet opportunities, and provides direction to staff to ensure customer requirements and Penske goals are met. The schedule is Sunday through Friday, 9 p.m. to 6 a.m. The stated salary range is $61,900–$83,400, with eligibility for a performance bonus based on individual and location performance. Responsibilities span people management, logistics operations, financial controls, safety, customer experience and growth, and fleet and asset utilization. The supervisor also takes on other projects and tasks as assigned by the supervisor.

Requirements

2–4 years of related functional experience.
High school diploma or equivalent.
Strong written and oral communication skills.
Strong organizational skills.
Advanced computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
Regular, predictable, full attendance is an essential function of the job.
Willingness to travel as necessary and work the required schedule and at the specified location.
Completion of the Penske employment application and submission to a background investigation, including past employment, education, and criminal history, and drug screening.
Ability to read, communicate verbally and/or in writing, remember and analyze information, and remember and understand instructions or guidelines.
Ability to stand, walk, and sit; frequently use hands to touch, handle, and feel and reach with hands and arms; and occasionally lift or move up to 25 pounds (12 kilograms).
Required vision abilities include close and distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

Bachelor's degree preferred.

Responsibilities

Communicate specific, measurable performance standards to associates.
Interview hourly associates and provide hiring recommendations.
Monitor attendance, productivity, and other performance indicators, and provide counseling or recognition as appropriate.
Supervise customer service, freight loading and unloading, dispatch, documentation, and procedural controls.
Evaluate and recommend changes to work methods to improve dispatch and warehouse productivity.
Assist with training new associates and provide relief coverage for operational duties when associates are absent or on time off.
Maintain working knowledge of site operating systems to support operational compliance and resolve exceptions.
Complete required records and reports accurately and on time.
Ensure compliance with financial policies and procedures, including inventory accuracy and control, returns, and damages.
Manage associate working hours and activities to minimize overtime and meet or exceed productivity targets.
Align daily management and associate activities with the location safety strategy; provide safety communication, training, feedback, and direction.
Ensure compliance with applicable regulatory requirements and company policies and procedures.
Understand location-specific customer goals and communicate the company's commitment to helping customers achieve them.
Identify areas that could benefit from continuous-improvement efforts.
Plan work assignments for effective use of fleet and warehouse equipment, and help associates understand safe and efficient equipment operation.
Review truck runs and daily orders based on account locations, volume, costs, customer requirements, and private-fleet utilization to identify additional private-fleet opportunities.
Perform other projects and tasks as assigned by the supervisor.