Senior Operations Manager - Transportation (Supply Chain/Logistics)

Penske•South Windsor, CT

42d•$97,800 - $132,300

About The Position

Provide tactical direction and leadership to staff to meet customer requirements and Penske goals and objectives. Maintain a professional approach while supporting solutions that fulfill contractual obligations, and build a relationship with the customer's logistics manager to promote operational stability. The position may serve one customer or a group of customers with similar needs. The role oversees people, operations, financial performance, safety, customer experience and growth, and fleet and asset utilization. It requires a transportation management background, strong communication and organizational skills, goal and detail orientation, and demonstrated leadership. The manager supports operations leaders and Class A drivers. The stated schedule is Monday through Friday, 8:00 AM–5:00 AM; Saturday, Sunday, and PM shifts may be required based on business needs. Travel may be necessary. Salary range is $97,800–$132,300, with performance- and location-based bonus eligibility.

Requirements

At least 5 years of related logistics and supply chain experience.
At least 3 years of managerial or supervisory experience.
High school degree or equivalent.
Proficiency with Microsoft Outlook, Word, Excel, Access, and PowerPoint.
Strong written and oral communication skills and organizational skills.
Regular, predictable, full attendance.
Willingness to travel as necessary, work the required schedule, and work at the required location.
Must complete a Penske employment application and submit to a background investigation, including past employment, education, and criminal history, and drug screening.
Ability to perform the role's physical and mental functions, including reading, communicating verbally or in writing, remembering and analyzing information and instructions, and occasionally lifting or moving up to 25 pounds.

Nice To Haves

Bachelor's degree strongly preferred; a degree is required for advancement to most positions.
Transportation management background, strong communication, goal orientation, attention to detail, and demonstrated leadership skills.

Responsibilities

Provide tactical direction and leadership to staff to meet customer requirements and company objectives.
Help supervisors understand how their work supports customer business objectives; interview and hire associates up to supervisor level, conduct exit interviews as needed, recognize achievements, and develop direct reports through training and succession planning.
Interact daily with the local customer to understand current and emerging needs.
Identify operational improvements in areas such as route optimization, carrier selection, backhauls, trailer loading, inventory accuracy, and warehouse operations; collaborate with other Penske sites to share practices and resources.
Develop and execute the annual financial and operating plan, manage operations to meet or exceed business plan targets, and address operating metric and P&L issues.
Ensure customer billings and associate payroll are timely and accurate, validate payables and intercompany charges, and ensure activities are accurately reflected in the P&L.
Monitor and improve accident frequency; communicate safety roles and responsibilities; identify and correct unsafe conditions, processes, and behaviors; ensure compliance with applicable regulations and company policies and procedures.
Track and record value delivered to the customer, identify profitable business opportunities, and use metrics to improve customer efficiencies and achieve cost savings.
Monitor and improve fleet and equipment utilization and fuel efficiency; contribute to equipment specifications at startup and renewal; maintain working relationships with local PTL districts and other equipment vendors.
Complete other projects and tasks as assigned by the supervisor.