Senior Operations Manager, LegalTechTalk USA

Hyve Group Ltd•Miami, FL

13d•$80,000 - $90,000•Hybrid

About The Position

Hyve is hiring a Senior Operations Manager to own logistics delivery for LegalTechTalk USA 2027, a first-edition event. The role covers vendor procurement, venue orders, staffing, security, budgets, and building processes that can support future editions. Travel to Miami for site visits and onsite delivery is required, and the employee must be willing to commute to Miami offices 2–3 days per week as needed. The manager will plan and deliver the event from pre-event planning through onsite execution, including the Meetups program. Responsibilities span budgets and forecasts, vendor and venue relationships, site visits and RFPs, floor plans, room sets, AV, food and beverage, décor, signage, collateral, staffing, security, permits, health and safety, crowd management, accessibility, contracts, invoices, insurance, and post-event reconciliation. The role also directs assigned event coordinators and works with commercial, marketing, content, production, and AV teams. During the launch phase, the role will support sponsor operations until a dedicated team is in place. This includes maintaining commercial inventory with event and sponsorship leaders, helping manage the show floor, and delivering sponsored features and activations from the RFP process through onsite build. The position is part of Global Ventures, Hyve’s accelerator unit for launching events and growing new ventures. It is a small, fast-moving team, and the scope of the role may evolve. The position is hybrid, with a salary band of $80,000–$90,000 based on experience and eligibility for a competitive bonus structure.

Requirements

Proven background in planning and implementing large-scale events, conferences, and/or trade shows.
At least 5 years of event management experience in a large conference or tradeshow environment.
Exceptional interpersonal, written, and verbal communication skills.
Ability to stay organized under pressure and exercise sound judgment across competing priorities.
Comfort with technology platforms and technology management.
Advanced Excel or Google Sheets skills for budgets, trackers, and reconciliations.
Strong attention to detail and a take-charge problem-solving approach.
Ownership of outcomes from planning through post-event reconciliation.
Ability to negotiate large-scale contracts with vendors and venues.
Willingness to commute to Miami offices 2–3 days per week as needed.
Travel to Miami for site visits and onsite event delivery.

Nice To Haves

Experience delivering sponsor activations or partner fulfillment.

Responsibilities

Manage event planning and delivery from pre-event planning through onsite execution.
Manage onsite execution of the Meetups program.
Manage event budgets and forecasts; develop and maintain relationships with local and national vendors; conduct site visits and manage RFPs.
Manage event logistics, including floor plans, room sets, AV, food and beverage, décor, signage, collateral materials, staffing, and security; manage venue BEOs and MEOs.
Secure permits and approvals, including fire marshal and engineering sign-off and power, and own health and safety, crowd management, and accessibility planning.
Build and own the event run-of-show with the content, production, and AV teams.
Direct the day-to-day work of assigned event coordinators, including onboarding, processes, and objective setting.
Manage contract negotiations, invoice payments, and insurance requirements.
Plan and manage staffing for each event, including temporary and contract staffing for onsite work.
Conduct post-event reconciliation, including gathering vendor feedback during debriefing meetings.
Work with commercial, marketing, and, where applicable, content teams to deliver commercial partnerships at the show.
Support sponsor operations during the launch phase until the dedicated Sponsor Operations team is in place.
Maintain commercial inventory with the Event Director and Senior Sponsorship Manager, ensuring sold items are feasible, costed, tracked, and up to date with the wider commercial team.
Work with the VP of Operations to update and manage the show floor throughout the show cycle.
Manage sponsored features and activations from the RFP tender process through onsite build.