Senior Operations Manager, LegalTechTalk USA

Hyve Group Ltd•New York, NY

8h•$80,000 - $110,000•Hybrid

About The Position

Hyve is seeking a Senior Operations Manager to own logistics delivery for LegalTechTalk USA 2027, a first-edition event. The role manages vendor procurement, venue orders, staffing, security, budgets, and the processes needed to support future editions. During the launch phase, the role also supports sponsor operations until a dedicated Sponsor Operations team is in place. Travel to Miami for site visits and onsite delivery is required, as is commuting to Hyve’s New York offices 2–3 days per week as needed. The position leads event planning and delivery from pre-event planning through onsite execution, including the Meetups program. It manages budgets and forecasts, vendor and venue relationships, site visits, RFPs, floor plans, room sets, AV, food and beverage, décor, signage, collateral, staffing, security, venue BEOs and MEOs, permits, approvals, health and safety, crowd management, accessibility, and the event run-of-show. The role also directs assigned event coordinators, manages contracts, invoices and insurance, plans temporary and contract staffing, and leads post-event reconciliation and vendor debriefs. It works with commercial, marketing, content, production, and AV teams to deliver commercial partnerships. While sponsor operations staffing is being established, the role maintains commercial inventory with the Event Director and Senior Sponsorship Manager, works with the VP of Operations on the show floor, and manages sponsored features and activations from the RFP process through onsite build. The role is part of Global Ventures, Hyve’s accelerator unit for launching events and scaling new ventures; its responsibilities may evolve in the small, fast-moving team.

Requirements

Proven background in planning and implementing large-scale events, conferences, and/or trade shows.
At least 5 years of event management experience in a large conference or trade show environment.
Exceptional interpersonal, written, and verbal communication skills.
Ability to stay organized under pressure and exercise sound judgment across competing priorities.
High comfort with technology platforms and technology management.
Advanced Excel or Google Sheets skills for budgets, trackers, and reconciliations.
Strong attention to detail and a take-charge problem-solving approach.
Ownership of outcomes from planning through post-event reconciliation.
Ability to negotiate large-scale contracts with vendors and venues.
Willingness to commute to New York offices 2–3 days per week as needed.
Willingness to travel to Miami for site visits and onsite event delivery.

Nice To Haves

Experience delivering sponsor activations or partner fulfillment.

Responsibilities

Manage event planning and delivery from pre-event planning through onsite execution.
Manage onsite execution of the Meetups program.
Manage event budgets and forecasts, develop and maintain local and national vendor relationships, conduct site visits, and manage RFPs.
Manage event logistics, including floor plans, room sets, AV, food and beverage, décor, signage, collateral, staffing, and security; manage venue BEOs and MEOs.
Secure permits and approvals, including fire marshal approval, engineering sign-off, and power, and own health and safety, crowd management, and accessibility planning.
Build and own the event run-of-show with content, production, and AV teams.
Direct the day-to-day work of assigned event coordinators, including onboarding, processes, and objective setting.
Manage contract negotiations, invoice payments, and insurance requirements.
Plan and manage event staffing, including temporary and contract staff for onsite work.
Manage post-event reconciliation, including gathering feedback during vendor debrief meetings.
Work with commercial, marketing, and, where applicable, content teams to deliver commercial partnerships at the show.
During the launch phase, maintain commercial inventory with the Event Director and Senior Sponsorship Manager, ensuring sold items are feasible, costed, tracked, and current with the wider commercial team.
Work with the VP of Operations to update and manage the show floor throughout the show cycle.
Manage sponsored features and activations from the RFP tender process through onsite build.