Senior Operations Manager, LegalTechTalk USA

Hyve Group Ltd•Miami, FL

10h•$80,000 - $90,000•Hybrid

About The Position

Hyve is hiring a Senior Operations Manager to own logistics delivery for LegalTechTalk USA 2027, a first-edition event, and establish processes that can support future editions. The role oversees event planning and delivery from pre-event preparation through onsite execution, including vendor procurement, venue orders, staffing, security, budgets, event logistics, permits, health and safety, crowd management, accessibility, and post-event reconciliation. The manager will direct assigned event coordinators and work with commercial, marketing, content, production, and AV teams. During the launch phase, the role will also support sponsor operations until a dedicated Sponsor Operations team is in place, including tracking commercial inventory and managing sponsored features and activations. Travel to Miami for site visits and onsite delivery is required, and the role must be willing to commute to Miami offices 2–3 days per week as needed. The position is hybrid.

Requirements

At least 5 years of event management experience in a large conference or trade show environment.
Proven experience planning and implementing large-scale events, conferences, and/or trade shows.
Exceptional interpersonal, written, and verbal communication skills.
Ability to stay organized under pressure and exercise sound judgment across competing priorities.
High comfort with technology platforms and technology management.
Advanced Excel or Google Sheets skills, including budgets, trackers, and reconciliations.
Strong attention to detail and a take-charge problem-solving approach.
Ownership of outcomes from planning through post-event reconciliation.
Ability to negotiate large-scale contracts with vendors and venues.
Willingness to commute to Miami offices 2–3 days per week as needed.
Ability to travel to Miami for site visits and onsite event delivery.

Nice To Haves

Experience delivering sponsor activations or partner fulfillment.

Responsibilities

Plan and deliver the event from pre-event planning through onsite execution.
Manage onsite execution of the Meetups program.
Manage event budgets and forecasts; develop and maintain relationships with local and national vendors; conduct site visits; and manage RFPs.
Manage event logistics, including floor plans, room sets, AV, food and beverage, décor, signage, collateral materials, staffing, and security; manage venue BEOs and MEOs.
Secure permits and approvals, including fire marshal, engineering sign-off, and power; own health and safety, crowd management, and accessibility planning.
Build and own the event run-of-show with the content, production, and AV teams.
Direct the day-to-day work of assigned event coordinators, including onboarding, processes, and objective setting.
Manage contract negotiations, invoice payments, and insurance requirements.
Plan and manage staffing for each event, including temporary and contract onsite staffing.
Complete post-event reconciliation and gather feedback during debriefing meetings with vendors.
Work with the commercial, marketing, and, where applicable, content teams to deliver commercial partnerships at the show.
Support sponsor operations during the launch phase until a dedicated Sponsor Operations team is in place.
Maintain commercial inventory with the Event Director and Senior Sponsorship Manager, ensuring sold items are feasible, costed, tracked, and kept current with the wider commercial team.
Work with the VP of Operations to update and manage the show floor throughout the show cycle.
Manage sponsored features and activations from the RFP tender process through onsite build.