Senior Operations Manager - Transportation (Supply Chain/Logistics)
About The Position
Provide tactical direction and leadership to staff to ensure customer requirements are met while achieving Penske goals and objectives. Maintain a professional approach while supporting the solution and fulfilling contractual obligations. Build and foster a relationship with the customer's logistics manager to support operational stability. The role may serve one customer or a group of customers with similar needs. The Senior Operations Manager leads people, operations, finance, safety, customer experience and growth, and fleet and asset activities. Responsibilities include developing staff and succession plans; identifying operational improvements; managing financial plans, metrics, billing, payroll and P&L accuracy; maintaining a safe and compliant workplace; tracking customer value and savings; and improving fleet utilization and fuel efficiency.
Requirements
- At least 5 years of related logistics and supply chain experience.
- At least 3 years of managerial or supervisory experience.
- High school degree or equivalent.
- Proficiency with Microsoft Outlook, Word, Excel, Access and PowerPoint.
- Strong written and oral communication and organizational skills.
- Regular, predictable, full attendance is an essential function of the job.
- Willingness to travel as necessary, work the required schedule and at the required location, complete the Penske employment application, and submit to a background investigation (including past employment, education and criminal history) and drug screening.
Nice To Haves
- Bachelor's degree strongly preferred; a degree is required for advancement to most positions.
Responsibilities
- Ensure supervisors understand how their work relates to customer business objectives.
- Interview and hire associates up to supervisor level, conduct exit interviews as needed, foster engagement, recognize achievements, and develop direct reports through training and succession planning.
- Interact daily with the local customer to understand current and emerging needs.
- Use the team to identify operational improvements in route optimization, carrier selection, backhauls, trailer loading, inventory accuracy and warehouse operations.
- Collaborate with other Penske sites to share best practices and leverage resources and assets.
- Develop and execute the annual financial and operating plan, and manage operations with integrity to meet or exceed Business Plan targets.
- Identify issues in operating metrics and the P&L and respond appropriately.
- Ensure customer billings and associate payroll are prepared accurately and on time, payables and intercompany charges are valid and correct, and other activities are accurately reflected in the P&L.
- Monitor and improve accident frequency; ensure associates understand their safety roles and responsibilities; proactively identify and correct unsafe conditions, work processes and behaviors; and ensure regulatory and company-policy compliance.
- Track and record value delivered to the customer, identify profitable business opportunities, and use metrics to maximize customer efficiencies and achieve cost savings.
- Monitor and improve fleet and equipment utilization and fuel efficiency, contribute to equipment specifications at start-up and renewal, and build working relationships with the local PTL district and equipment vendors.
- Complete other projects and tasks as assigned by the supervisor.
Benefits
- Performance- and location-based bonus eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
