Senior Operations Analyst
About The Position
The Operations Analyst provides analytic support for performance improvement and labor productivity management initiatives across CommonSpirit Health (CSH). This role is a key resource for developing organizational labor standards, data reporting, educating and training hospital leaders, and ensuring optimal use of labor optimization solutions. As an integral member of the CSH Operations Performance Group (OPG), the analyst leads, develops, and provides comprehensive system support for benchmarking and labor productivity. The role supports organizational standardization and data integrity, identifies and shares successful labor productivity and benchmarking practices, and helps coordinate their introduction and deployment across the system. It also provides analysis, ongoing training, and education on benchmarking and productivity systems and reports, with a focus on excellent customer service. The analyst evaluates Regions’ labor management performance to support operational improvement and other performance management efforts, and performs other duties required by OPG leadership.
Requirements
- Bachelor’s degree in Finance, Accounting, Business, or Management Engineering.
- At least 5 years of experience in a financial management or healthcare field.
- Experience in healthcare productivity management.
- Understanding of productivity management and benchmarking data in clinical and non-clinical areas, or in hospitals and large hospital systems.
- Experience with comparative benchmarking data.
- Experience with API or Premier’s Productivity Solution, or a comparable productivity solution.
- Experience with API or Kronos’ Time and Attendance Solution.
Nice To Haves
- Experience with EPIC, Lawson, Meditech, and McKesson.
- Experience with budget systems.
- Strong finance experience.
- Master’s degree.
Responsibilities
- Provide analytic support for performance improvement and labor productivity management initiatives across CommonSpirit Health.
- Support development of organizational labor standards and data reporting.
- Educate and train hospital leaders on labor productivity management.
- Support optimal use of labor optimization solutions.
- Lead, develop, and provide system support for benchmarking and labor productivity as a member of the CSH Operations Performance Group.
- Support organizational standardization, data integrity, and effective use of productivity and benchmarking solutions.
- Identify and share successful labor productivity and benchmarking practices, and support coordinating their introduction and deployment across the system.
- Provide analytic support and ongoing training and education on benchmarking and productivity systems and reports while delivering excellent customer service.
- Analyze and evaluate Regions’ labor management performance to support operations improvement and other performance management efforts.
- Perform other duties required by OPG leadership.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
