Senior Analyst, Operations

Walmart • Sunnyvale, CA

2d

About The Position

The Senior Analyst, Operations supports project planning, execution, and operational improvements across multiple business functions. The role analyzes data, develops solutions, collaborates with cross-functional teams, and improves tools, reports, and processes. It manages project timelines, communicates progress to stakeholders, allocates resources, and contributes to operational best practices, company-standard compliance, and continuous improvement.

Within the Marketplace Screening team, this position serves as a key Business Support partner for APAC, working with Business SMEs, Operations, Product, Engineering, Compliance, and vendors. The team develops and scales screening, onboarding, and identity capabilities for a trusted and efficient global marketplace, with work spanning Pre-Screening, Adaptive Onboarding, and Identity Intelligence. The role supports operational readiness, troubleshooting, and post-launch activities. It has significant China scope, and Chinese proficiency is essential for regional workflows and partnerships.

Requirements

• Bachelor’s degree in Business Administration, Engineering, Operations, or a related field, or 2 years of experience in operations, project management, or a related area.
• Proven experience in operations analytics and project management, including the ability to design and execute complex project plans.
• Strong problem-solving skills and risk awareness to identify root causes and recommend effective solutions.
• Expertise in developing and implementing operational best practices and scalable business solutions.
• Ability to collaborate cross-functionally with product, business, policy, and operations teams.
• Excellent communication skills to convey project status and engage stakeholders effectively.
• Commitment to compliance, ethics, and high standards of integrity.
• Experience in team management and fostering a positive, productive work environment.
• Chinese proficiency to support regional workflows and partnerships.

Nice To Haves

• Master’s degree in Business Administration, Engineering, Operations, or a related field.
• Project Management Professional (PMP) certification.

Responsibilities

• Design and manage project plans, timelines, and deliverables, and facilitate stakeholder meetings to implement operational initiatives.
• Analyze data to identify root causes, develop solutions, and recommend improvements across business functions.
• Collaborate with product management, merchandising, engineering, and other cross-functional teams to execute projects and improve operations.
• Develop and improve operational tools, reports, and customer-facing functionality by providing subject matter expertise and business requirements.
• Implement scalable operational best practices and tracking mechanisms to support growth and continuous improvement.
• Communicate project status, resource allocation, and outcomes to stakeholders.
• Support compliance with company policies and promote positive team engagement through coaching and collaboration.
• Support APAC screening, onboarding, and identity workflows, including operational readiness, troubleshooting, and post-launch support.
• Identify operational gaps and provide actionable insights to improve marketplace performance.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase plan.
• Company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
• Live Better U tuition, books, and fees paid for eligible associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior