Senior Medical Secretary

Weill Cornell Medical College•New York, NY

7d•$28 - $31•Onsite

About The Position

Under supervision, the Senior Medical Secretary assists physicians with patient care, administrative, and organizational tasks related to patient flow and presenting a positive image of the physician’s practice. The position is part of the Medical Records organizational unit and is based at the Upper East Side, Brooklyn, or Lower East Side locations. It is non-exempt and has a 35-hour work week.

Requirements

High school diploma.
Approximately 2 or more years of prior related experience.
Previous experience using computerized appointment scheduling systems and/or electronic medical record systems.
Knowledge of CPT, ICD-9, and ICD-10 coding.
Working knowledge of third-party payer reimbursement, including Medicare, Medicaid, managed care, and commercial insurance.

Nice To Haves

Experience with EPIC scheduling systems.
Experience with EPIC-Care electronic medical records.

Responsibilities

Handle front-end revenue cycle processes, including patient check-in and check-out and collection and reconciliation of time-of-service payments, as applicable; discuss patient payment responsibilities as needed.
Ensure patients provide required pre-visit documentation, pre-certifications, authorizations, or referrals, as applicable.
Schedule, confirm, reschedule, and cancel appointments for new and existing patients using the scheduling application; monitor schedules for wait lists, rescheduling, and cancellations.
Assist with coordinating follow-up care, including scheduling laboratory or diagnostic tests and handling prescription requests.
Maintain physicians’ administrative, research, academic, clinical, and surgical schedules.
Prepare charges and payments for submission to the billing office.
Identify delinquent accounts for collection activities and review account status with physicians to determine next steps.
Assist with physicians’ research activities, as applicable.
Assist in preparing lectures and presentations.
Prepare business travel arrangements, schedules, and presentation documents for conferences and lectures, as applicable.
Update physicians’ CVs and credentialing documentation as needed.
Initiate and prepare written correspondence based on functional needs.
Perform chaperone duties during patient examinations as needed.