Senior Marketing Account Manager

Tribute Technology•,

About The Position

Tribute Technology is hiring a Marketing Account Manager to serve as the marketing strategist for a dedicated portfolio of funeral home clients. The role sets each client’s growth vision, develops multichannel marketing strategies, and directs internal producers who execute those strategies. It is accountable for strategic oversight, client retention, and performance outcomes across digital channels, and manages client relationships end to end. The position requires learning the nuances of the death care profession so that marketing strategies reflect how families choose a funeral home.

Requirements

  • Ability to manage a portfolio of clients and own client relationships end to end.
  • Ability to develop multichannel marketing strategies and direct internal producers.
  • Ability to manage multiple client accounts, deliverables, and deadlines.
  • Ability to report on performance and connect results to strategy.

Responsibilities

  • Lead marketing strategy for each client in an assigned book of business, defining a growth vision and multichannel plan.
  • Define client success, setting goals and KPIs tied to business outcomes.
  • Direct internal producers executing strategies across social media, Google Ads, SEO, email automation, branding, and websites.
  • Manage an assigned client list, with performance measured against retention, client satisfaction, and account growth targets.
  • Provide regular performance reporting, relate results to strategy, and recommend adjustments, investments, or expansion.
  • Own client communications and lead meetings with clear agendas, action items, and follow-through.
  • Manage multiple clients while consistently meeting deliverables and deadlines.
  • Learn the death care profession and apply its nuances to marketing strategies.
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