Senior Account Manager, Affiliate Marketing
About The Position
Direct Agents is seeking an experienced Senior Account Manager, Affiliate Marketing, for its Performance Group. This role leads client accounts, manages campaign delivery and performance, and builds relationships with current and newly onboarded clients. The position is based at the company’s NYC headquarters; candidates must live or be willing to relocate within commuting distance. The Senior Account Manager leads campaign management, reporting, budget and KPI monitoring, optimization, client communications, strategic recommendations, creative review, and technical campaign setup. The role also supports client billing and payment processes, develops client and internal business reviews, and contributes to improvements in client service and team communication, including the use of AI. The role requires ongoing knowledge of performance marketing, industry trends, and compliance protocols.
Requirements
- 3–5 years of digital performance marketing experience on a brand’s internal team and/or in an agency setting.
- Exceptional communication and collaboration skills for internal teamwork and external partner engagement.
- General understanding of business dynamics and how to align media strategies with organizational goals.
- Entrepreneurial drive, strong work ethic, and a record of taking initiative and driving projects from inception to completion.
- Strong attention to detail, time-management, and organizational skills.
- High proficiency in Microsoft Excel and AI tools for data analysis and data-driven media strategies.
Responsibilities
- Lead daily campaign management, reporting, monitoring, and optimization for client accounts.
- Maintain, track, and monitor campaign budgets and KPIs to maximize account growth potential.
- Communicate campaign performance to internal and external stakeholders, keeping client KPIs central to decisions.
- Provide clients with strategic recommendations to maximize ROI and identify business growth opportunities across performance channels.
- Lead creative material reviews and technical setup for campaign launches and ongoing management.
- Develop holistic industry knowledge across email, non-email, and compliance protocols; stay current on industry topics, trends, news, methodologies, and tools.
- Lead relationships with existing legacy clients and establish leadership with newly onboarded clients.
- Identify and develop solutions to improve client service and intrateam communication, including AI integration and development.
- Manage monthly client payment processes to ensure invoices are deployed and payments are received on time.
- Develop and present QBRs and other business review materials to clients, partners, and internal stakeholders, taking on increasing leadership over time.
Benefits
- Competitive total compensation of $85,000–$105,000, depending on experience.
- Regular performance reviews with quarterly growth-path check-ins.
- Comprehensive health, dental, vision, and mental health benefits, including One Medical, Talkspace, KindBody, and Health Advocate.
- 15–24 days of PTO per year depending on seniority, plus a birthday off and 7 sick/safe days.
- Up to 12 weeks of paid parental leave.
- New MacBook Pro and access to agency-wide AI tools.
- Commuter benefits and Citi Bike membership.
- Dog-friendly office and regular team events.
- Four-day workweek.
- Career development and regular growth-path check-ins.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
