Senior Manager

Carrabba's Italian Grill•Pasadena, MD

10d•$60,000 - $70,000

About The Position

Carrabba’s Italian Grill is seeking a Senior Manager to support restaurant staffing, team development, safety, operational standards, and guest experience. The role includes participating as a member of the management team and supporting the restaurant’s culture of hospitality and memorable guest experiences. The Senior Manager helps maintain appropriate staffing levels through scheduling, recruiting, interviewing, and hiring while upholding Carrabba’s employment quality standards. The role also supports hourly employees’ career growth and champions development paths that prepare team members for internal management promotions. The position ensures security protocols and operational standards are followed, along with company policies and applicable laws and ordinances. It provides employees with direction and guidance, supports compliance with health inspection standards, responds to guest comments, and looks for ways to build guest count. The manager sets customer service and work examples, demonstrates knowledge of the menu and its preparation, and engages in community and market-related opportunities at the restaurant.

Requirements

At least 3 years of salaried restaurant management experience.
Hands-on experience in both front of house (FOH) and heart of house (HOH).
Availability to work a flexible schedule.
At least 21 years of age and legally authorized to work in the United States.
Willingness to relocate within the assigned region.

Nice To Haves

Experience in a full casual dining or casual plus environment.
Computer skills.
Bilingual ability.
Previous exposure to a scratch kitchen.

Responsibilities

Assist with staffing levels by scheduling, recruiting, interviewing, and hiring while maintaining Carrabba’s employment quality standards.
Participate in the career growth of hourly team members and champion development paths for all Carrabbamicos.
Implement security protocols to support the safety of employees and guests.
Ensure compliance with operational standards, company policies, applicable laws and ordinances, and required state health inspection standards.
Provide employees direction and guidance to ensure operational basics and standards are followed.
Participate as a member of the management team.
Respond to guest comments and seek opportunities to build guest count while encouraging other Carrabbamicos to do the same.
Set excellent customer service and work examples.
Demonstrate knowledge of the entire menu and its preparation.
Engage in community and market-related opportunities at the restaurant.