Senior Manager, Workplace Operations
About The Position
Suno is seeking a senior workplace leader to own workplace experience initiatives as the company expands its teams and real estate footprint across Cambridge, New York, Los Angeles, and San Francisco. The role will develop and scale office operations and programming while preserving a human, music-centered experience across sites. The Senior Manager will own workplace experience strategy, roadmap, and budget; manage office managers and coordinators across four locations; and lead operational and financial planning and execution for office events, company offsites, celebrations, and recruiting events. The role also coordinates cross-functional partners, advances workplace projects and new-office readiness, and works with Physical Security to support office compliance, employee health, and safety. Reporting to the VP of People, this person will act as a strategic thought partner as Suno grows.
Requirements
- 8–10 years of experience in workplace operations and experience, including ownership of a multi-site program.
- 3–5 years of people-management experience, including hiring, onboarding, and developing a team across multiple locations.
- Experience owning a large workplace budget end to end, including forecasting, tracking spend against plan, and making spending tradeoffs.
- A track record of planning and running large events and offsites for hundreds of attendees, from budget and venue through run-of-show and day-of execution.
- Experience sourcing and negotiating with vendors and managing vendor relationships over time.
- Strong cross-functional influence and comfort working with executives and partners such as IT, Security, Finance, and Brand, and shaping strategy as well as executing it.
- Strong project-management skills, including keeping a roadmap moving, following up on dependencies, and raising risks early.
- Hands-on use of AI tools to speed up workflows such as vendor research, event planning, budget tracking, or playbook creation.
- A hospitality mindset and a habit of identifying and fixing what is not working for people before being asked.
- Must be eligible to work in the US.
- Willingness to travel up to 25% to lead team members and support offices across Suno locations.
Nice To Haves
- Experience at a high-growth tech company, ideally during a period of rapid headcount growth.
Responsibilities
- Own the workplace experience strategy, roadmap, and budget across all four offices, including forecasting spend, tracking it against plan, negotiating with vendors, and directing spending toward valued experiences.
- Manage office managers and coordinators in Cambridge, New York, San Francisco, and Los Angeles as they design and run in-office programming.
- Share playbooks, vendors, and effective practices across offices to create a consistent workplace experience.
- Lead operations for office events, company offsites, celebrations, and recruiting events, including budgets, venue hire, run-of-show, and day-of execution, in partnership with cross-functional stakeholders.
- Keep the Workplace team's roadmap on track by following up on commitments and dependencies, preparing workplace operations for new office openings, and flagging risks early.
- Partner with Physical Security to ensure offices follow required codes and protocols and prioritize employee health and safety.
Benefits
- Company equity package.
- 401(k) with 3% employer match and Roth 401(k).
- Medical, dental, and vision insurance, with PPO, HSA, and FSA options.
- 11 paid holidays, unlimited PTO, and sick time.
- 16 weeks of paid parental leave.
- Creative education stipend.
- Generous commuter allowance.
- In-office lunch five days per week.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
