(USA) Senior Manager, Technology Operations
About The Position
The Senior Manager, Technology Operations is responsible for operational launches, operations performance, and scaling as Walmart Fulfillment Services (WFS) uses additional supply chain assets to generate fast shipping speeds. The role leads the planning and execution of complex technology programs aligned with strategic business objectives, overseeing financial management, risk mitigation, and resource allocation across multiple projects. It translates business needs into actionable technology solutions, drives operational efficiency, and supports continuous improvement through effective communication and collaboration across teams. The position is part of a team focused on optimizing operations and advancing business improvements that support immediate execution and long-term strategy. The team collaborates across departments with leaders, associates, and stakeholders to improve efficiency, communication, and alignment with organizational priorities. Its work supports business readiness, improves decision-making, and advances enterprise-wide performance. The role is based at Walmart's location at 1601 SE 10th St, Bentonville, Arkansas. The annual salary range is $90,000 to $180,000, with additional annual or quarterly performance bonuses and, for certain positions, stock.
Requirements
- Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or a related area, and 5 years of experience in project management, program management, program operations, or a related area; alternatively, 7 years of experience in those areas without the specified degree.
- 2 years of supervisory experience.
- Expertise in program and financial management, including budgeting, forecasting, and risk mitigation across multiple projects.
- Strong knowledge of technology strategies and ability to align business unit requirements with technology solutions.
- Ability to lead complex programs using established program management frameworks and tools.
- Experience in business operations focused on execution, performance measurement, and continuous improvement.
- Leadership skills in mentoring, coaching, and developing high-performing teams, with a commitment to ethical standards and integrity.
Nice To Haves
- Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or a related area, and 4 years of experience in project management, program management, program operations, or a related area.
- Background creating inclusive digital experiences, including knowledge of WCAG 2.2 AA standards, assistive technologies, and digital accessibility best practices.
Responsibilities
- Collaborate with Product, Engineering, and Business Operations to integrate with new assets and scale business units.
- Model and analyze strategic decisions for WFS supply chain strategy and advise the business accordingly.
- Identify opportunities to improve the speed, cost, and scale of the WFS business.
- Lead program management for multiple complex projects by defining goals, deliverables, and schedules aligned with strategic objectives.
- Oversee financial management, including budgeting, cost monitoring, and resource allocation.
- Monitor program performance, identify risks, and implement mitigation plans to support timely delivery and quality outcomes.
- Translate business needs into technology solutions, drive operational efficiency, and support continuous improvement.
- Mentor, coach, and develop high-performing teams while promoting ethical standards and integrity.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase plan
- Company-paid life insurance
- Paid time off, including sick leave
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes
- Live Better U education benefit, with tuition, books, and fees paid for eligible programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
