(USA) Senior Manager, Technology Operations

Walmart•Sunnyvale, CA

7d•$117,000 - $234,000

About The Position

The Senior Manager, Technology Operations manages key Search, Personalization, and Walmart Connect initiatives, driving execution to maximize customer satisfaction and advertising revenue. Within the eCommerce business organization, this role partners with Product, Engineering, and Data Science to advance content retrieval and algorithmic ranking. The position combines cross-functional coordination with hands-on data analysis to operationalize dynamic business dials that balance competing levers in real time. The Senior Manager facilitates alignment and connects technical execution with commercial impact. The team integrates commercial strategy with advanced technology to improve customer satisfaction and advertising revenue across Walmart Search, P13N, and Walmart Connect. It collaborates with Product, Engineering, and Data Science to improve personalized content retrieval and algorithmic ranking, and develops dynamic business controls that balance customer intent, organic relevance, and monetization. This data-driven work supports discovery for shoppers while optimizing business levers across Walmart’s digital platforms.

Requirements

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or a related area and 5 years of experience in project management, program management, program operations, or a related area.
Option 2: 7 years of experience in project management, program management, program operations, or a related area.
2 years of supervisory experience.
Proven track record managing technology programs in search, e-commerce, or retail media, focused on operational delivery and ROI.
Strong hands-on data proficiency, including analyzing performance datasets to evaluate trade-offs and guide day-to-day decisions.
Demonstrated ability to collaborate cross-functionally and align deliverables across Product, Engineering, and Data Science teams.
Practical understanding of search retrieval and ranking, with experience supporting business controls that balance user experience and revenue.
Foundation in program health monitoring, risk mitigation, and performance tracking to ensure reliable execution.
Ability to translate commercial needs into actionable project plans and technical requirements.
Clear communication skills, including presenting data-driven insights to technical and business partners.

Nice To Haves

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or a related area and 4 years of experience in project management, program management, program operations, or a related area.
Background creating inclusive digital experiences, including knowledge of implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility; knowledge of accessibility best practices and Walmart accessibility standards and guidelines.

Responsibilities

Drive planning and execution of Search, Personalization, and Walmart Connect programs, aligning technology capabilities with advertising revenue and search relevance goals.
Maintain program charters and baselines across content retrieval and algorithmic ranking, coordinating Product, Engineering, and Data Science teams to deliver integrated solutions.
Help configure and manage dynamic business dials that arbitrate search experiences and balance customer intent, relevance, and monetization targets.
Build cross-functional alignment by facilitating operational discussions and collaborating with decision-makers through hands-on data analysis.
Investigate performance data to monitor program health, evaluate trade-offs, and optimize day-to-day execution.
Translate commercial requirements into actionable search and ad-tech operational plans that support sustainable growth across Walmart.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
Live Better U, a Walmart-paid education benefit program for eligible full-time and part-time associates, covering tuition, books, and fees for a range of programs.