Senior Manager, Supply Operations
About The Position
As a Senior Planner, Supply Operations, you own how tactical supply planning turns complex supply scenarios into clear decisions that keep product flowing to the business. You are the supply subject-matter expert across our tier 1 and tier 2 networks — the person the regions and the sourcing organization rely on to surface risk early, align on mitigation, and shape the buy. You connect supply impacts to business performance, influence the trade-offs that get made, and raise the bar on how the team plans. You operate as a strategic partner — building the relationships and planning cadence that keep our regions and the sourcing organization aligned from scenario through buy placement. It’s a highly cross-functional role with real ownership and visible impact across the global supply chain. This role is based out of our North Vancouver office and is open to hybrid remote work. Candidates must be eligible to work in Canada.
Requirements
- 5-8 years experience in supply planning, production planning, or a relevant supply chain role
- Build strong partnerships across regions and the sourcing organization, and can influence decisions without direct authority
- Expert knowledge of T1/T2 supply planning and production processes, and a strong grasp of end-to-end supply chain flow
- Strong data analysis background, with hands-on experience in o9, Excel, and Power BI
- Solid knowledge of SAP and/or an equivalent ERP/planning system and order management processes
- Track record of mentoring and developing others
- Excellent written and verbal communication, strong business judgment, and a sharp eye for detail and accuracy, with a drive to improve processes and systems
- Advanced analytical skills to investigate, troubleshoot, audit, and resolve complex issues amid uncertainty and ambiguity
- Self-motivated and work well independently and as a collaborative cross-functional partner
- Proactive in identifying root causes and developing solutions
- Strong time management skills, work well under deadlines and pressure, and can prioritize across multiple tasks in a fast-paced environment
- Strong interpersonal skills and enjoy a people-facing role
- Highly flexible and adaptable when faced with ambiguity
- Effectively balance autonomy and collaboration
- Inspire breakthrough thinking and continuous improvement
- Seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
- Passion for your work is paralleled by your passion for getting outside and living it
Nice To Haves
- Six Sigma (Green Belt) and/or APICS supply chain certification is an asset
Responsibilities
- Acting as the primary supply point of contact for the regions and the sourcing organization, building the relationships and planning cadence that keep plans aligned
- Owning supply supportability reporting through the tactical horizon
- Driving the holistic view of T1/T2 mitigation scenarios through planning stage-gates, up to buy placement
- Translating supply impacts for the business and regions ahead of seasonal buy placements
- Leading the supply response into IBP, partnering with Global Inventory Planning to translate the global supply plan into regional impacts — mitigating risks and seizing opportunities
- Partnering with the sourcing organization (Finished Goods and Raw Material Supply teams) to shape buy strategies across T1/T2 — LLT exceptions, one-time buys, MOQ reviews, buy windows, and material pre-positioning
- Owning and executing the monthly “Need to Buy” process and seasonal calendars for buy dates and shipping schedules
- Owning capacity risk assessments and driving resolution with global and regional planning teams
- Synthesizing capacity and production updates into clear regional communication
- Partnering with Global and Regional Merchandising and Demand Planning teams to adjust plans as forecast or capacity shifts
- Analyzing buy acceptance rates to surface risks and opportunities, and translating them into action
- Driving process improvements that scale across the supply planning process
- Creating risk and mitigation strategies and playbooks to support T1/T2 scenario planning
- Mentoring team members in support of their development
Benefits
- Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
- RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
- Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
- Parental leave top-up and a nesting period for new parents.
- Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
