Security Manager - High Security Vault Operations

Fanatics Collectibles•Tigard, OR

19d

About The Position

Fanatics Collectibles is seeking a Senior Manager, Security to lead the physical security program supporting its high-security vault and secure storage operations in Portland. The facilities hold significant concentrations of high-value collectible inventory, so disciplined security operations, strong controls, and effective partnership across the business are essential to protecting people, products, and assets. The Senior Manager will provide strategic, operational, and tactical leadership for vault security, establishing standards and ensuring people, processes, and technology work together effectively. The role oversees security operations for vault and annex locations, strengthens risk management and loss prevention practices, develops and manages the local security team, and partners with Operations and other stakeholders to continually improve facility and inventory security.

Requirements

10+ years of experience in physical security, asset protection, loss prevention, related operations, or facilities or operations management with security responsibilities, including significant experience supporting high-security or high-value asset environments.
5+ years of progressive people leadership experience, including developing security professionals and leading teams in complex operational environments.
Demonstrated experience establishing, implementing, and improving physical security programs, policies, procedures, and controls.
Strong knowledge of access control, surveillance, chain-of-custody practices, investigations, incident management, and security risk assessment.
Experience developing or overseeing security requirements for transportation of high-value cargo.
Ability to assess complex security risks and translate them into practical, scalable operational solutions.
Strong investigative and incident-management capabilities, including sound judgment and effective decision-making under pressure.
Demonstrated ability to partner effectively with Operations and cross-functional teams and influence outcomes across organizational boundaries.
Strong written and verbal communication skills, including the ability to clearly communicate security risks, recommendations, and expectations to employees, leaders, and external partners.
Experience using metrics, reporting, and trend analysis to evaluate security performance and inform decisions.

Nice To Haves

Experience supporting vaults, secure storage, high-value inventory, armored transportation, jewelry, precious metals, collectibles, consumer goods, or similarly sensitive environments.
Familiarity with security considerations associated with e-commerce, online marketplaces, auctions, or fulfillment operations.
Professional security certifications such as Certified Protection Professional (CPP), Physical Security Professional (PSP), or relevant vault, asset protection, or transportation security credentials.

Responsibilities

Lead the physical security program for designated high-security vault and secure storage operations, setting standards, priorities, and operating expectations.
Oversee day-to-day security operations and identify opportunities to strengthen controls, improve efficiency, and reduce risk.
Develop, implement, and evaluate protocols for access control, inventory verification and traceability, chain of custody, dual custody, and handling high-value collectible inventory.
Lead, develop, and coach the on-site security team, setting expectations for performance, accountability, professionalism, and development.
Partner with Operations leadership and other stakeholders to incorporate security into facility processes, inventory management, capacity planning, and business operations.
Establish and maintain security audits, drills, risk assessments, and vulnerability reviews, and track findings through remediation.
Lead responses to significant security incidents, including theft, suspected internal loss, policy violations, and emergencies; oversee investigations and corrective actions.
Develop incident management and escalation standards for consistent, timely, and well-documented responses.
Work with Operations and logistics stakeholders on security requirements for high-value inventory moving into and out of vault facilities, including coordination with armored carriers and other transportation partners.
Support online marketplace, auction, and fulfillment operations by maintaining appropriate inventory handling, authentication, storage, and chain-of-custody controls.
Partner with the Director of Physical Security Technology and other stakeholders to assess and optimize surveillance, access control, alarm, and related systems.
Develop loss prevention strategies with Operations, including inventory control, chain of custody, space utilization, process design, and operational discipline.
Establish security metrics, reporting, and trend analysis to evaluate program performance, identify emerging risks, and inform leadership decisions.
Maintain documentation, incident records, standard operating procedures, and security reporting in accordance with internal requirements and applicable regulations.
Support insurance requirements and security-related documentation and investigations associated with insurance claims.
Build effective relationships with law enforcement, insurers, security vendors, logistics providers, and other external partners as needed.
Advise site and functional leadership, balancing asset protection, employee safety, operational efficiency, and business needs.
Monitor emerging physical security risks, technologies, and practices relevant to high-value asset environments and recommend enhancements.