Senior Manager, Sales Training

Mallinckrodt Pharmaceuticals • Malvern, PA

5d • $138,000 - $221,000 • Remote

About The Position

The Senior Manager, Sales Training plans, develops, directs, and coordinates training programs for pharmaceutical sales professionals, primarily in Specialty Care markets. The role influences training strategy, priorities, resource allocation, and execution across assigned brands or business units, and leads complex cross-functional initiatives. It may provide functional direction to Training Managers, field trainers, vendors, and project teams without direct reporting authority.

The Senior Manager partners with Sales, Sales Management, Marketing, Sales Operations, Patient Access, Managed Markets, Medical, Compliance, Legal, and Regulatory to ensure training aligns with business and brand strategy, field needs, and sound educational principles. The role assesses capability and training needs, develops and implements training content, and translates changing market information into relevant learning. It also oversees training operations, vendors, budgets, ACTO learning management system modules, and credentialing processes for Branded Pharmaceuticals.

The position leads the strategic planning and end-to-end execution of national and regional sales meetings, including agendas, learning priorities, content, workshops, schedules, materials, facilitator preparation, logistics, approvals, and on-site delivery. The successful candidate brings mastery of the trainer role—from new-hire onboarding and advanced training to sales meetings, launches, and field trainer ownership—and can mentor newer trainers. This senior-level role requires professional maturity, the ability to lead through others, manage conflict and critical conversations, and demonstrate Keenova’s values.

Requirements

• Bachelor’s degree in science, engineering, education, marketing, or a related field.
• At least 5 years of experience as a pharmaceutical industry sales representative.
• At least 2 years as an Area Sales Manager or Sales Training Manager.
• Significant exposure to sales, marketing, product management, and/or training functions.
• Strong written and oral communication skills.
• Superior project management skills and attention to detail, with the ability to balance and prioritize multiple projects.
• Ability to lead without authority, coach for performance, and lead through uncertainty and ambiguity.
• Proactive approach to developing and implementing training strategy.
• Strong vendor management skills.
• Ability to initiate and run projects with minimal supervision.
• Mastery of the trainer role, including new-hire onboarding, advanced training, sales meetings and launches, and field trainer ownership.

Nice To Haves

• Previous experience as a District or Area Trainer, or in a similar role.
• Knowledge of learning, training, testing, educational concepts, program design, implementation, and performance measurement.
• Knowledge of patient access.

Responsibilities

• Influence training strategy, priorities, resource allocation, and execution across assigned brands or business units.
• Lead complex cross-functional initiatives and provide functional direction to Training Managers, field trainers, vendors, and project teams as needed.
• Develop and manage programs for sales professionals promoting multiple products across disease states, therapeutic areas, and selling environments.
• Assess sales capability and training needs in partnership with Sales and Marketing, and determine appropriate training plans and content.
• Oversee, plan, develop, and direct implementation and coordination of sales training programs.
• Ensure training programs align with marketing direction, salesperson needs, and sound educational principles.
• Coordinate across organizational lines with senior managers, field managers, departmental heads, and other training managers, addressing needs proactively.
• Create implementation guides for new marketing materials and coordinate their delivery to the field sales organization.
• Manage vendors used to deliver sales organization workshops.
• Manage ACTO, the learning management system for Branded Pharmaceuticals, including uploading and monitoring modules for compliance and certification requirements.
• Lead the credentialing process and manage the credentialing website for Branded Pharmaceuticals; answer questions, prepare product verification letters, monitor company insurance, and coordinate with HR to obtain background information when needed.
• Manage team-building activities and other departmental administrative activities.
• Translate dynamic market information into relevant training topics in coordination with Marketing, Sales, Sales Operations, and Managed Markets as appropriate.
• Provide input to Marketing and Sales regarding field communications.
• Formulate training policies and schedules.
• Prepare the Sales Training budget and manage vendors and budgets.
• Use centralized resources effectively to support curriculum implementation.
• Develop strategies and processes for achieving Sales Training excellence.
• Define appropriate training content for the commercial organization and ensure its effective implementation.
• Develop tools with Marketing, Managed Markets, Sales Operations, and Sales to measure the quality, consistency, and impact of marketing and sales programs in the field.
• Lead the strategy, objectives, agenda, and learning priorities for national and regional sales meetings and plan-of-action meetings.
• Direct development and execution of sales meeting content, workshops, schedules, materials, and facilitator preparation.
• Coordinate meeting timelines, logistics, approvals, vendors, and on-site delivery; identify risks, resolve issues, and support a high-quality participant experience.
• Mentor or lead newer trainers across the full trainer role, including onboarding, advanced training, sales meetings and launches, and field trainer ownership.

Benefits

• Competitive pay and benefits as part of a Total Rewards package.
• Eligibility for a discretionary bonus in accordance with the terms of the applicable program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior