About The Position

The Senior Manager, Commercial Sales Training is the institutional owner and architect of Abbott’s US Commercial Sales Training system. The role designs, sequences, and governs role-specific commercial training curricula, including certification standards, content progression, and reinforcement strategies. It translates global sales training assets and business strategies into a cohesive, professionally designed, scalable, and durable US training architecture. The role partners with Global Training, Marketing, Sales Leadership, and Field Sales Trainers to improve commercial execution measurably. The Senior Manager leads Regional Field Sales Trainers and guides delivery to ensure field reinforcement is consistent with the established curriculum. The role also conducts ongoing needs analysis and uses field feedback, certification data, and business results to refine curricula and standards.

Requirements

  • Bachelor’s degree required; Business, Education, Organizational Development, or a related field preferred.
  • At least 8 years of experience across IVD sales or sales management, commercial training, sales enablement, marketing, or related commercial functions.
  • Demonstrated experience designing and owning training curricula or learning systems, rather than only delivering training.
  • Ability to evaluate complex processes, integrate multiple inputs, and translate strategy into structured programs.
  • Excellent written, verbal, and executive-level communication skills.
  • Proven ability to influence and lead across functions without direct authority.

Nice To Haves

  • Advanced degree such as an MBA, Master’s in Education, Organizational Development, or similar.
  • Experience interfacing with global training organizations.
  • Background in diagnostics, medical devices, or regulated commercial environments.
  • Formal exposure to instructional design or adult learning methodologies.
  • Experience building certification or role-readiness frameworks.

Responsibilities

  • Own the end-to-end design of US commercial sales training curricula across sales, management, and customer-facing roles.
  • Define and maintain role-specific certification frameworks, including readiness standards, assessments, and graduation criteria.
  • Sequence training content from foundational knowledge through advanced execution and maintain a consistent curriculum structure for field deployment and reinforcement.
  • Provide ongoing sales enablement training to address industry and product changes and enhance skills.
  • Interface with Global Training, inventory global training assets, and determine their applicability to the US commercial organization.
  • Adapt global content into US-specific sales strategies, messaging, and field application while maintaining compliance and consistency.
  • Identify content gaps and commission or develop materials as needed.
  • Own training governance, including curriculum standards, certification criteria, content version control, and documentation.
  • Ensure training design aligns with adult learning principles and current commercial capability-development practices.
  • Establish success measures tied to role readiness, field execution, and performance indicators.
  • Partner with Sales Leadership, Marketing, Commercial Operations, and other commercial enablement teams to reflect current strategy, products, and market dynamics in training.
  • Manage a staff of 3–4 Regional Field Sales Trainers and define role expectations for consistent curriculum reinforcement in the field.
  • Guide and oversee training delivery to keep it aligned with institutional design.
  • Conduct ongoing needs analysis to anticipate future capability requirements.
  • Use field feedback, certification data, and business results to continuously refine curricula and standards.
  • Stay current on industry trends, instructional design methodologies, and commercial training best practices.

Benefits

  • Career development opportunities with an international company.
  • Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • Retirement savings plan with a high employer contribution.
  • Tuition reimbursement.
  • Freedom 2 Save student debt program.
  • FreeU education benefit providing an affordable and convenient path to a bachelor’s degree.
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