About The Position

The Sr. Training Manager, Commercial Sales Excellence & Training drives the design, development, implementation, and delivery of product, technical, and sales training programs that support the growth and strategic priorities of SCIEX’s global commercial business. The role partners with Commercial Leadership, Product Management, Marketing, and Global Sales Enablement to build technical expertise, commercial acumen, and sales effectiveness across the organization. The position is part of the Global Sales Enablement & Training team, reports to the Sr. Director of Global Commercial Operations & Enablement, and is located in the Marlborough, Massachusetts office. Travel of up to 25%, including domestic and international travel, may be required to support sales kickoff meetings, training events, customer-facing activities, and internal business meetings.

Requirements

  • Advanced degree (MS, MA, or PhD) in a scientific discipline, or equivalent experience; alternatively, a master's degree in Education focused on adult learning, training, and facilitation.
  • At least 7 years of commercial experience in biotechnology, life sciences, analytical instrumentation, diagnostics, or a related industry, including sales, sales enablement, commercial excellence, or training responsibilities.
  • Demonstrated experience designing, developing, and delivering instructor-led, virtual, and blended learning programs for diverse commercial and technical audiences.
  • Working knowledge of commercial excellence principles, including sales methodology, funnel and opportunity management, value selling, account management, and Salesforce CRM.
  • Strong communication, facilitation, presentation, and stakeholder management skills, with the ability to influence across functions, collaborate globally, and drive continuous improvement through data-driven training strategies.
  • Ability to travel up to 25%, including domestically and internationally.
  • Valid passport and ability to travel internationally as required.

Nice To Haves

  • Experience in commercial sales, sales enablement, or training roles within life sciences, biotechnology, analytical instrumentation, or a related industry.
  • Experience with mass spectrometry, chromatography, analytical instrumentation, or other SCIEX-relevant technologies, supporting customer-facing commercial teams.
  • Experience with Learning Management Systems (LMS), instructional design, e-learning development, and supporting global commercial organizations across regions and cultures.

Responsibilities

  • Develop and execute commercial training and learning strategies aligned with business objectives, growth priorities, and capability needs across the global commercial organization.
  • Design, develop, and deliver instructor-led training, virtual programs, workshops, e-learning content, assessments, certifications, and coaching resources.
  • Partner with Sales Leadership and stakeholders to drive adoption of commercial excellence competencies, including sales methodology, funnel and opportunity management, value selling, account management, territory planning, customer engagement, and Salesforce CRM best practices.
  • Measure training effectiveness using learner assessments, certification outcomes, feedback, and business performance metrics, and use insights to improve programs and learning experiences.
  • Partner with regional and global commercial leaders to align training priorities, promote best practices, and support consistent capability development across the Americas, EMEA, and APAC.

Benefits

  • Paid time off
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Bonus/incentive pay
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